AutoNation Hyundai Columbia

They got me in for an oil change without an appointment. Said they rotated the tires but they didn’t actually perform that part of the job. I know this because I recently got a brand new tire put on which y Said they rotated the tires but they didn’t actually perform that part of the job. I know this because I recently got a brand new tire put on which you can still see the lubricant they use when mounting on the sidewall. This tire was in the same place as when I dropped it off. I have a service plan, so I wasn’t out any money. Be mindful if you are paying for service out of pocket because they clearly don’t do everything they say. More

I had a great time with D’eizha at autonation hydundai. She truly cared about my experience and what I wanted from my car. She answered all my (multiple) questions and made the process very easy! I will She truly cared about my experience and what I wanted from my car. She answered all my (multiple) questions and made the process very easy! I will say that I did feel a bit pressured to finance with the dealership, I had two separate men try and convince me they could get me a better rate and seemed rather displeased when I said no thank you. However, D’eizha made up for it and made my experience great! More

Extremely pleasant experience getting a recall situation taken care of. Customer Service lady was excellent, knew her job well, and was very professional. All around great experience. taken care of. Customer Service lady was excellent, knew her job well, and was very professional. All around great experience. More

I was truly thankful for the service that I received on my last service appointment Thanks Rep Roberts for taking care of me my last service appointment Thanks Rep Roberts for taking care of me More

I will not be bringing my car back to Auto Nation there customer service is terrible they look at me stupid when I stressed my concerns about my car being there for the 3rd time. I bought a Toyota from a H customer service is terrible they look at me stupid when I stressed my concerns about my car being there for the 3rd time. I bought a Toyota from a Hyundai dealership and they have had my car 3 times for the same issue. The first time they called and said my car was ready I got there and it was still broke. The second time they replaced my motor and it still wasn’t fixed right. And the 3rd time I talk to an assistant manager he apologized but also stressed that his technicians aren’t specialized to work on Toyota so why keep messing up my window?!?! So I took it to a Toyota dealership but I have to pay a higher deductible because Hyundai Nation doesn’t know what they are doing and my warranty is with Hyundai Nation. So this is why I give 1 star they are not getting my business again. Only had my car for 6 months and it’s been a roller coaster since I’ve had it being in and out the shop. There have been other issues but I’ve already wrote a short story. It’ll be worth the extra $100 deductible to deal with a dealership who works with Toyota. More

people were friendly and responsive and well informed did the work as asked and on time informed did the work as asked and on time More

This place was awesome ! Had the vehicle I was looking for and a friendly staff! They treat everyone with respect and like family. No " pressure " sales tactics. The salesman Had the vehicle I was looking for and a friendly staff! They treat everyone with respect and like family. No " pressure " sales tactics. The salesman was honest about my vehicle need and actually told me " I don't think this vehicle will meet your long term requirements " on a car I was looking at for tge wrong reason. Great , honest , friendly staff! More

WONDERFUL EXPERIENCE, GREAT SALES TEAM, HIGHLY RECOMMEND TO EVERYONE IN THE NEED FOR A VEHICLE TO EVERYONE IN THE NEED FOR A VEHICLE More

This place has been great every since I started dealing them in 2015. A great place to get deals. them in 2015. A great place to get deals. More

Easy to schedule service. Nice staff and easy drop off and pick up. Good location Nice staff and easy drop off and pick up. Good location More