AutoNation Hyundai Columbia

Though the dealership staff members (parts department and vehicle receiving bay) were super nice, the diagnosis that I received from one of the technicians (2021 Palisade with excessive engine oil consumptio vehicle receiving bay) were super nice, the diagnosis that I received from one of the technicians (2021 Palisade with excessive engine oil consumption) was rather absurd. The vehicle uses engine oil at an average rate of one to two quarts every two to three weeks (so I have noticed for the past six months). After the vehicle was processed for service and taken into the workshop for further examination. About 30 minutes later, it was brought to my attention that the oil filter was not completely tightened; thus, the engine oil consumption problem was EXTERNAL. Well, I know that the oil filter is not external, as it mounts inside of an oil filter housing. Since I purchases the vehicle (March 2021), I had NEVER seen a drip of engine oil beneath the vehicle while either sitting in my driveway or anywhere else. Yet, when I asked to be shown where the engine oil was escaping, I got crickets. I asked to be taken into the workshop so I could witness the leak for myself. Unfortunately, no one could confirm that oil was leaking from where the technician had stated. Seems kind of suspect to me.... More to come!!! More

I had a pretty good experience with the dealership, my main dealing was with Shy but I also had encounters with Joel. main dealing was with Shy but I also had encounters with Joel. More

Always receive professional attention here, however, this visit was much longer that expected. 5 hrs visit was much longer that expected. 5 hrs More

Everyone was super nice and the process was not long at all. I recommend Lawrence. The finance manager was great as well. all. I recommend Lawrence. The finance manager was great as well. More

Exactly the vehicle we were looking for. Paid MSRP. Great sales guy. Finance was in-and-out with zero surprises. I honestly wasn’t expecting this experience in this time of vehicle scarcity Paid MSRP. Great sales guy. Finance was in-and-out with zero surprises. I honestly wasn’t expecting this experience in this time of vehicle scarcity and with some dealers adding market markups. More

I thought the time of three hours was a little excessive for an oil change and tire rotation and they knew I was waiting for the car for an oil change and tire rotation and they knew I was waiting for the car More

Unfortunately during our visit to Auto Nation they had a computer outage that made our purchase experience much longer than expected. computer outage that made our purchase experience much longer than expected. More

Everyone was real nice and polite. Dealership was clean. Went over all possible options with financing. Offered a tour of service dept. Dealership was clean. Went over all possible options with financing. Offered a tour of service dept. More

Can never get service department to answer phone to set up service. You should not have to wait a month to get service for a 30 min. oil change. up service. You should not have to wait a month to get service for a 30 min. oil change. More

Mitch McCarty was patient and kind. He put me in a car that I fell in love with and worked with Joey to find the color I wanted. They worked hard to make me comfortable and worked with He put me in a car that I fell in love with and worked with Joey to find the color I wanted. They worked hard to make me comfortable and worked with me on financing. Ask for Mitch, you won’t be disappointed! More