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AutoNation Hyundai Columbia
Columbia, SC
1,372 Reviews
If you're searching for Hyundai cars, financing, parts, or maintenance, AutoNation Hyundai Columbia is here for you. We have a strong & committed staff with many years' experience serving customers across Lexington, Irmo, and beyond. Find the car or SUV of your dreams from our impressive selection of new & pre-owned Hyundai vehicles. All your favorite Hyundai models can be found in our showroom, from the Tucson to the Elantra to the sporty Veloster. AutoNation Hyundai has cars to suit every budget! We also have an inventory of used cars that spans a range of makes and models, so you can choose from an endless pool of options, including our certified pre-owned Hyundais! We also offer genuine Hyundai parts & service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,372 reviews
December 31, 2021
I scheduled service for two repairs- one for a malfunctioning mirror, one for a malfunctioning passenger door (does not unlock automatically). They replaced the mirror actuator, but it took 5 hou malfunctioning mirror, one for a malfunctioning passenger door (does not unlock automatically). They replaced the mirror actuator, but it took 5 hours. (It took an extra hour to look up and register the warranty service I purchased from the dealership.) They said the door actuator part would be in the following week and they would call me to schedule the service. Three weeks later, I've called many times. Only once have I spoken to an individual, who said they would look up the status, but after 15 minutes on hold, I hung up. Three times in the last two days I've called through the sales department (they answer the phone!), and was told that they would contact service, contact the General Manager, text service....and still no response. (The dealer sent several emails saying they wanted feedback! Sorry it can't be a better review.) More
by Roger
Employees Worked With
Demetris Pearson
December 29, 2021
Staff was cold and unwelcoming, an employee came from outside to get someone to check me in when there was someone at the desk who refused to even acknowledge me. Check in process took longer then it nee outside to get someone to check me in when there was someone at the desk who refused to even acknowledge me. Check in process took longer then it needed to. This is the customer service I expect from this dealer. Once my lease ends will be getting rid of my hyundia and going back to Honda. More
by saun.jackson
Employees Worked With
Unsure of name
December 27, 2021
The whole staff is very nice and helpful! A big shoutout to Shy for being so patient and pleasurable to work with. She was a huge help and continues to be so helpful. to Shy for being so patient and pleasurable to work with. She was a huge help and continues to be so helpful. More
by taylormjames1201
Employees Worked With
Shy Dickerson
December 23, 2021
Everyone was very nice and helpful. Enjoyed working with Jerrell Gibson. Now is definitely not a Buyer's market but, despite this, it was much better than many previous auto buying experiences. Jerrell Gibson. Now is definitely not a Buyer's market but, despite this, it was much better than many previous auto buying experiences. More
by WW
Employees Worked With
Jarrell Gibson
December 16, 2021
The service department needs to be improved, personnel. I have spoken with the relatively new service manager and he is trying to make improvements. The people he has working for him are the absolute wor I have spoken with the relatively new service manager and he is trying to make improvements. The people he has working for him are the absolute worse. I was asked if I had an oil change. This was my second service check. The car was a new purchase. They don't read. I needed a bub, I had to ask if they replaced it. Only after I asked was I told it had to be ordered. Didn't indicate how they would or if they would follow-up with me. Car was not vvavccum More
by grantp
Employees Worked With
Brian Luberto
