AutoNation Hyundai Columbia

Hey. I was with Lawrence at Autonation to buy Honda 2022 Tucson He helped me in detail and treated me vry well. I really felt that i was talking to one of a family member . He has created a comfortable zo Tucson He helped me in detail and treated me vry well. I really felt that i was talking to one of a family member . He has created a comfortable zone with me Which helps me to ask more questions and clarify. More

I had a wonderful experience at AutoNation Hyundai. Mitch was extremely helpful and knowledgeable throughout the process of purchasing my new Hyundai Elantra. He immediately came out to assist my dad and I a was extremely helpful and knowledgeable throughout the process of purchasing my new Hyundai Elantra. He immediately came out to assist my dad and I and allowed us to test drive the car. He was personable and a pleasure to do business with, along with the his coworkers. I am very happy with my experience and purchase. I definitely recommend this dealership (and the 2022 Elantra, for anyone who is still deciding on a vehicle)! More

Nolan was great, he was willing to work to earn our business. It took 1 week but he kept going. business. It took 1 week but he kept going. More

Thank U 4 BIRTHDAY GIFT wi jt kia didn't More

I am only giving 2 stars because I was able to get the car I wanted. I had an appointment with Christian, who I had been texting for a couple days before going to the dealership. The first 5-6 cars had al car I wanted. I had an appointment with Christian, who I had been texting for a couple days before going to the dealership. The first 5-6 cars had already been sold. Some were sold DAYS ago. He was going off the same online listing I had access to. Finally found the car that I was excited about and they were able to find a lender for me. After the purchase, all communication ceased!!! They had to keep the new car to have it go through a "last safety inspection". Christian told me the car had all new tires. He promised he'd have it in the shop at 9am and to me no later than 1pm. I was at work. It was around 1:30 that I began texting and emailing him. No response until the receptionist finally answered the phone and I was transferred to him. He seemed flabbergasted that I was calling him!! He didn't know what was going on with the car and I honestly believe it wasn't sent to the shop until I called at 1:30. I asked him to keep me abreast of the progress because I got off at 4:30. 4pm rolls around and once again I had to reach out to Christian to find out what is going on. He promises it will be done at 5pm. It wasn't done until 6:30. I was then told they put new tires on the front (mind you, he told me the car had all new tires and that's why it sounded a little loud. It's a Turbo is why it's a little loud.) So I finally drive off and have now spent the past 3 days to get someone from their finance department to get in touch with me. Christian told me after the loan that another company gave a lower quote but they didn't use that one. CUSTOMER SERVICE IS xxxx POOR THROUGHOUT THE ENTIRE COMPANY!!! I wish I would have went somewhere else. Christian is a very likeable person but I do not think he is 100% honest. More

The service department needs to consider a reworking of their whole system. Problem after problem is not fixed. The gentlemen on the phone for the service center know nothing about cars. They also do not e their whole system. Problem after problem is not fixed. The gentlemen on the phone for the service center know nothing about cars. They also do not enter in customer concerns into the computer. Issues are not fixed by the mechanics, because of their failure to put it in the write up. I would not recommend them to my worst enemy. More

I really felt like an important person buying a special car, best experience in the car business I have ever had and will likely purchase my next vehicle there. car, best experience in the car business I have ever had and will likely purchase my next vehicle there. More