AutoNation Hyundai Columbia - Service Center

Awesome Service Service Manager Randall, Evie Service Advisor Technician Brandon Tops. . Recommend To anyone this location Advisor Technician Brandon Tops. . Recommend To anyone this location More

Great customer service. Was met with a smiling face and was taken care of right away Was met with a smiling face and was taken care of right away More

The service I experienced at AutoNation was a very long and untimely wait. My appointment was at 3:30 and I didn’t leave until 6:45! I was there for an oil change and for them to look at my transmission. T and untimely wait. My appointment was at 3:30 and I didn’t leave until 6:45! I was there for an oil change and for them to look at my transmission. They changed the oil and also worked on some recalls I wasn’t aware of. I was told I need a $425 transmission flush. I don’t think I’ll be going back there for that unless I can leave my car for the weekend. More

Jackson, Holly are the epitome of customer service, I do not have to wait long for routine service and maintainince for my 2021 Hyundai Kona. not have to wait long for routine service and maintainince for my 2021 Hyundai Kona. More

The customer service was fine and the people were nice but I was there for service on a recall and needed the shuttle to get back but they didn’t have it, so I ended up having to wait an roughly an hour a but I was there for service on a recall and needed the shuttle to get back but they didn’t have it, so I ended up having to wait an roughly an hour and a half. More

Jackson is just amazing ! ! Always taking the time to explain and address my concerns ! AMAZING ! Always taking the time to explain and address my concerns ! AMAZING More

I arrived at 1:35 pm for a 1:50 pm appt for 30,000 mile service (Oil change & tire rotation - free service) Check for service necessary per recommended mileage. 2 hours later at 3:26pm I received a te service (Oil change & tire rotation - free service) Check for service necessary per recommended mileage. 2 hours later at 3:26pm I received a text from Autonation that my car was in the service bay. At 3:53 my service was completed. Service waiting time was totally ridiculous. This was my 2nd visit at Autonation for service. Time spent in waiting for simple service visits were both unacceptable. I have had Hyundai cars since 2012 in NC with no service wait time issues. I moved to SC in 2022 & have had terrible experience with Autonnation service wait times. I will be searching for a different dealership for my future service needs. More

Great experience with the service department, and my service agent was great. I give the service department 10 out of 10 service agent was great. I give the service department 10 out of 10 More

Nice staff but should have known and had the part that was needed before I arrived. was needed before I arrived. More

The Ladies up front are the Best. They always explain every thing to me with a smile. They always explain every thing to me with a smile. More