AutoNation Hyundai Columbia - Service Center

Poor service My car broke down so I had it towed to you..My car was there for 3 days.The service personnel Adam was very rude..When I spoke with him I asked him to My car broke down so I had it towed to you..My car was there for 3 days.The service personnel Adam was very rude..When I spoke with him I asked him to but all the old parts in the boxes so I could show my dealer in WV .He just put them in the back of my car and it cut the back door.. After paying 2089.00. I drove it home what a horrible drive I had. So it had to go back to the shop in WV.The right ball joint was so warn out .This should have been seen at your shop. So it cost me another 750.00 to fix it.I feel if your shop check things out before I left there you would have seen this and fixed it. I feel you should refund for all my labor and frontline service and for them to see what you all missed More

Peacock Hyundai The staff were professional and the service was quick. I am completely satisfied with the service for my vehicle! I will definitely recommend this loc The staff were professional and the service was quick. I am completely satisfied with the service for my vehicle! I will definitely recommend this location to my friends. More

Upfront and personal Was to the point as to what my vehicle needed. Communicated how much time it would take to complete the work required and the cost. Made sure parts we Was to the point as to what my vehicle needed. Communicated how much time it would take to complete the work required and the cost. Made sure parts were available to ensure my time would not be spent sitting for hours with no service being done.Thanks! Chris for the personal touch you added it made my busniness transaction a pleasure to do business with you at Peacock Hyundai. More

Service team is top notch, Hyundai corporate not so much This was the FOURTH defective door handle that had to be replaced on my 2010 Sonata. The first one was replaced under warranty, but Hyundai refused to This was the FOURTH defective door handle that had to be replaced on my 2010 Sonata. The first one was replaced under warranty, but Hyundai refused to replace the other three (with the same defect) because of high mileage. The Peacock Service Department has done more than expected to help me afford the replacement handles. They have always been professional and friendly. Finally, the customer check-in area and waiting room are well designed and always spotless. More

Excellent Service and Quality Control I have worked with Brian over many years. He has helped me over many years advising and helping me to obtain the best options in regard to the care I have worked with Brian over many years. He has helped me over many years advising and helping me to obtain the best options in regard to the care of my car. You cannot find a better tech or advisor for your company. I know I can trust him and it is a pleasure to have him work on resolving my problems. Have always gotten excellent service and attention to detail.. Cannot find a better friend and advisor,... Bob More

Service Adam Skidmore offered great customer service. He kept me informed of my wait time and made sure the work was exactly what I need on my vehicle. Adam Skidmore offered great customer service. He kept me informed of my wait time and made sure the work was exactly what I need on my vehicle. More

Great service They took care of my problem on a time. I will be back again for service. I would recommend this dealer to any one looking for a auto They took care of my problem on a time. I will be back again for service. I would recommend this dealer to any one looking for a auto More

Oil change Fast. Efficient. And Courteous knowledgeable accommodating. Affordable I had to reschedule appointment several times. They were patient and helpf Fast. Efficient. And Courteous knowledgeable accommodating. Affordable I had to reschedule appointment several times. They were patient and helpful with rescheduling. Very professional and Attentive More

Online appointment easy to make Scheduled appointment on Monday for Tuesday morning. Service advisor met me promptly and got me in a scheduled loaner. Car was repaired and returned t Scheduled appointment on Monday for Tuesday morning. Service advisor met me promptly and got me in a scheduled loaner. Car was repaired and returned to me in good condition. More

Annoyed Normally, I have no issues. However, I went in for an oil change, and asked they look to see if my engine light was on due to this. Also, that my wind Normally, I have no issues. However, I went in for an oil change, and asked they look to see if my engine light was on due to this. Also, that my windshield wiper fluid hasn’t been working since my last visit. I got a call back and said they were charging me $65 for diagnostic which I wasn’t previously informed, $365 to fix my washer pump (when it hasn’t worked since my last visits), and $725 to fix my transmission temperature sensor. I feel as if I shouldn’t be charged the diagnostic fee or for the washer pump. I will not go back for service unless Wyatt is working. He is always kind, courteous, and amazing customer service. I will more then likely not choose Hyundai to fix my car. More