AutoNation Hyundai Columbia - Service Center

I had made an appointment to take my vehicle in to simply have a diagnostic on the transmission. It took 2 1/2 weeks to get an appointment and then the vehicle sat on the lot for 8 days without being looked have a diagnostic on the transmission. It took 2 1/2 weeks to get an appointment and then the vehicle sat on the lot for 8 days without being looked at. It was a straightforward issue, but if we can’t run a two hour diagnostic on a car for almost a month, then it would be better to set the appointment up for a month out. I’m a lucky person that has a spare vehicle and was able to return my car to the purchasing dealership for another, but not everyone is that lucky…. I will be looking at a different Hyundai dealership from here on for my warranty needs. More

Great experience! Easy to set up an online appointment. Quick check in and fast service. I was called by the rep on schedule and checked out quickly as well. Easy to set up an online appointment. Quick check in and fast service. I was called by the rep on schedule and checked out quickly as well. More

Recent problem with an engine failure in 2016 Santa Fe. Other dealerships, wouldn’t even respond to our calls and kept us waiting for 4 months without hope. Auto Nation Hyundai’s service department are top Other dealerships, wouldn’t even respond to our calls and kept us waiting for 4 months without hope. Auto Nation Hyundai’s service department are top shelf. They handled our issues with Hyundai directly to get this problem resolved. Ms Holly kept me informed and updated often, without my calling her for updates, as to my cases progress. What started out as a frustrating nightmare ended with a great experience at Auto Nation Hyundai. More

Great service advisors, Clean facility, and great sales people. Purchased from here last year and I continue to come for service. people. Purchased from here last year and I continue to come for service. More

I brought my Hyundai there for them to diagnose a problem, the service lady said I had to leave it at least 7 days before they would start in it. I asked what if I had an appointment, she said appoi problem, the service lady said I had to leave it at least 7 days before they would start in it. I asked what if I had an appointment, she said appointment was only for a time to drop it off and would still have to leave it at least 7 days before they would start on it. I bought the car there, this is the service they provide. This is a great reason NOT to buy any vehicle from them. I called another dealer, they said they would start on it within an hour, so I took it there. More

The service was quick and they informed me about any services that was due and my service assistant was very kind and nice. services that was due and my service assistant was very kind and nice. More

My truck first in line the morning I arrived and was quickly taken to the service area for its oil change, multi-point inspection and a free car wash. How great is that? quickly taken to the service area for its oil change, multi-point inspection and a free car wash. How great is that? More

Fast service and great communication. Seamless process. Michele was great. Nice loaner car. Great warranty. Definitely recommend them. Seamless process. Michele was great. Nice loaner car. Great warranty. Definitely recommend them. More

Always clean, friendly, and quick. Have had service done here twice and it was a breeze both times. Purchasing my car was also the fastest I’ve ever made a deal at a dealer. Have had service done here twice and it was a breeze both times. Purchasing my car was also the fastest I’ve ever made a deal at a dealer. More

Great response time, very courteous , Evie Ramirez is the best made sure that you was taken care of. From beginning to the end. best made sure that you was taken care of. From beginning to the end. More