AutoNation Hyundai Columbia - Service Center

Great customer service and communication! My 2020 Kona EV broke down on the way home from vacation. My wife and I were over 100+ miles from home and were fortunate to find this dealership o My 2020 Kona EV broke down on the way home from vacation. My wife and I were over 100+ miles from home and were fortunate to find this dealership on a Sunday, even though the dealership was closed. We filled out a slip of paper with the car's problem and then dropped the keys in the overnight service box. Starting on Monday, our car was inspected, diagnosed, and repaired by apparently, a very talented Electric Vehicle Technician. The Service Manager, Randall Stansell kept us informed with the repairs progress, and invited us to drop in and see him when we picked our vehicle up! We have bought many vehicles in our day, but NEVER have been treated as good as Auto Nation Hyundai did. Our next Hyundai will definitely be purchased from Auto Nation. We will gladly drive the 100 miles again when it is time for another car. If this is how they treat people from out of town, imagine what they can do for locals in the Columbia, SC area. Thanks again Randall, William and Audrey Humcke Mason Dixon Gang, LLC, Blacksburg, SC More

Excellent service Very nice waiting room Friendly service staff and salespeople were very helpful. I recommend this service department service staff and salespeople were very helpful. I recommend this service department More

They are very honest if they can help you trust they will I trust them totally and they haven't failed me yet. will I trust them totally and they haven't failed me yet. More

Great customer, fast service, quick appointment, very friendly customer service. Great waiting room and good coffee friendly customer service. Great waiting room and good coffee More

It was the cleanest waiting section, very comfortable setting arrangement and the Customer Service Personnel was the best.They said it wouldn't take long and it was on time. Thank you comfortable setting arrangement and the Customer Service Personnel was the best.They said it wouldn't take long and it was on time. Thank you Auto Nation Hyunfai More

Top notch people, Darren Darren, Robert Shealy, Brian Lindsay. Great experience, great information and great deal! Lindsay. Great experience, great information and great deal! More

I had an issue that required service. I scheduled an appointment for diagnostics and planned to take my car back when parts came in and they had time to fix it. Evie was so helpful. She m I scheduled an appointment for diagnostics and planned to take my car back when parts came in and they had time to fix it. Evie was so helpful. She made sure my car got immediate attention and they were able to fix it that same day. The waiting area was well equipped. I was able to work while waiting. I had a great experience. More

Took the care into the dealer for a service recall and oil change. Service advisor was prompt, friendly and attentive. I wish I had paid more attention to her name. She kept me up to date on the status of oil change. Service advisor was prompt, friendly and attentive. I wish I had paid more attention to her name. She kept me up to date on the status of service. This is the second time we have had the car in for service and both times was very satisfied with the staff and the time it took to complete the service. More

Michelle was awesome. Informative and consistent. She kept me up to date on my vehicle and worked with me when I wasn't able to pick it up immediately. No issues at all Informative and consistent. She kept me up to date on my vehicle and worked with me when I wasn't able to pick it up immediately. No issues at all More

Terrible service and no follow up after software update. Drained all the oil out of my car for no reason and did not replace it. Drove home without oil. Will not go there again. Drained all the oil out of my car for no reason and did not replace it. Drove home without oil. Will not go there again. More