AutoNation Hyundai Columbia - Service Center

Excellent customer service! The service department is like no other. They keep you informed of what is going on with your car. Lobby is very comfortable with free snacks and drin The service department is like no other. They keep you informed of what is going on with your car. Lobby is very comfortable with free snacks and drinks. Best part is the friendliness that you feel from everyone. More

Determined to Satisfy Bob, Doug, and the young man who's name I believe is John (Drives the shuttle) made my experience great, very professional, courteous, and genuinely c Bob, Doug, and the young man who's name I believe is John (Drives the shuttle) made my experience great, very professional, courteous, and genuinely concerned about there customers needs! The recipe to succes regarding customer satisfaction, which is basically the back bone of any business, is something that this dealership has down to an art. Thanks for you Determination and hard work Guys! As pleasant as my visitS were, I must say that there is a gentleman there named Chris, tall slender, dark hair(some facial I believe) was very difficult to deal with and displayed levels of unprofessionalism that I was uncomfortable experiencing on more than one occasion... I hate to even bring this up, but it's sad and unfortunate that as hard as everyone else I encountered there works to bring the place up he brings it down. It's not fair to the ones that give it 100% everyday... So, it is for that reason I tell you about a negative experience as well. More

Excellent Before my purchases at Jim Hudson, I never took cars into a dealership for repairs unless it was a warranty issue. Since buying my last 2 cars here, Before my purchases at Jim Hudson, I never took cars into a dealership for repairs unless it was a warranty issue. Since buying my last 2 cars here, I always take my cars to Jim Hudson for the excellent care they take of the automobiles. Highly recommended! More

"HIGHLY RECOMMENDED I would highly recommend this dealerships and their service department as they are knowledgeable and professional. They make me feel like a valued cus I would highly recommend this dealerships and their service department as they are knowledgeable and professional. They make me feel like a valued customer. Carol Currier More

Great Service Best dealership, sales and service I have ever experienced. In some employees working for Jim Hudson, there is palpable evidence of the Fruit of the S Best dealership, sales and service I have ever experienced. In some employees working for Jim Hudson, there is palpable evidence of the Fruit of the Spirit. More

Warranty work Very satisfied with the service and with the peopleworking there.Wish I had bought my santafe from this dealer in the beginning. Would have been more Very satisfied with the service and with the peopleworking there.Wish I had bought my santafe from this dealer in the beginning. Would have been more satisfied . More

Outstanding Appointment made easily by telephone with cordial receptionist. Appointment for servicing and tire rotation/balance. Left vehicle because of water o Appointment made easily by telephone with cordial receptionist. Appointment for servicing and tire rotation/balance. Left vehicle because of water outage due to disaster flood area around Columbia and within the dealership area. Staff improvised in making adjustments to make everything work to satisfy the customers. Service advisor (Chris) was on the ball for a quick turnaround for me. I couldn't ask for better service. More

Always a pleasant visit ! Getting a last minute appointment is never a problem, service is outstanding, and the wait is never longer than anticipated. The waiting area is gorge Getting a last minute appointment is never a problem, service is outstanding, and the wait is never longer than anticipated. The waiting area is gorgeous, clean, and well stocked with snacks and beverages. Each time I kinda look forward to my (infrequent) service visits, like a little treat. More

great Have always been impressed with the speed and friendliness of the service dept. I have worked with Brian nearly every visit and he has always given gr Have always been impressed with the speed and friendliness of the service dept. I have worked with Brian nearly every visit and he has always given great customer care and service. More

Recall Work Went in for work on a recall. Completed quickly. Very satisfied with service and employees. Will definatly be going to this dealership in the future. Went in for work on a recall. Completed quickly. Very satisfied with service and employees. Will definatly be going to this dealership in the future. More