AutoNation Hyundai Columbia - Service Center

Very professional and excellent customer service and kept me informed of the progress of my car mechanical service being performed. me informed of the progress of my car mechanical service being performed. More

Very slow service, poor communication and they are good and nice when getting you buy their cars and get service paid upfront but when you come for service it takes like forever!! It took them more than 2 and nice when getting you buy their cars and get service paid upfront but when you come for service it takes like forever!! It took them more than 2 hours just to do an oil change and I missed an important appointment. I went to the service manager and all he did was give a defensive explanation, didn't even apologize for the long wait and technically asked me out of his office. More

The service was great. The wait time was ok. Hopefully the recall was completed correctly. The wait time was ok. Hopefully the recall was completed correctly. More

Fast professional service. I was very pleased with everything when arriving and on departed. Thank you I was very pleased with everything when arriving and on departed. Thank you More

Pleasant experience. Just didn't like the fact my cover was left off of my fuels box Just didn't like the fact my cover was left off of my fuels box More

The newly redesigned buildings are comfortable, spacious, and have all the amenities one might need while waiting for their vehicle to be serviced. and have all the amenities one might need while waiting for their vehicle to be serviced. More

Was greeted by Michelle who explained the scheduled computer upgrade. Followed up with me at completion of upgrade. Upgrade did not take very long. Excellent cust service. Tracey in parts was very hel computer upgrade. Followed up with me at completion of upgrade. Upgrade did not take very long. Excellent cust service. Tracey in parts was very helpful in past locating parts, price and availability and on this visit as well. More

Everything was great as usual except for the temp in waiting area. Way too cold. waiting area. Way too cold. More

Holly in customer service was awesome. I will return for future services.thank you all . I will return for future services.thank you all . More

Friendly, efficient, prompt,,have been very pleased with experience at AutoNation, good people, treat customers well experience at AutoNation, good people, treat customers well More