AutoNation Hyundai Columbia - Service Center

Service was great, on time and very professional. No hard sell on having extra work done. No hard sell on having extra work done. More

Not the best customer service, my service was not explained to me, long wait even though I had appt. Watched a walk in brought in ahead of me. One customer was offered pizza in waiting room while re explained to me, long wait even though I had appt. Watched a walk in brought in ahead of me. One customer was offered pizza in waiting room while rest of us sat there (it was close to dinner time)…..mind you the lady also gave her phone number before she left. Snack bar empty so nothing to pick on. No greeting when we walked in, only one guy working while others sat around. It was not explained what they did and I had to ask if there were any concerns as it was not just offered. I am new to the area and I am honestly not sure if I will look for a new dealership or not. First impression was not a top notch one. More

Great, efficient scheduling; great communications during the service; comfortable, well-equipped waiting facility. Did great work. The assistant Holly was friendly and on top of things. Overall great experi the service; comfortable, well-equipped waiting facility. Did great work. The assistant Holly was friendly and on top of things. Overall great experience. More

It was very easy to get an appointment, the service was done promptly, and the staff was very friendly. done promptly, and the staff was very friendly. More

I had a wonderful experience while getting my vehicle serviced this week. Michelle was friendly and went above and beyond for me. My oil change and tire rotation were quick and I enjoyed a clean & comfor serviced this week. Michelle was friendly and went above and beyond for me. My oil change and tire rotation were quick and I enjoyed a clean & comfortable waiting area with cold water/soda options and snacks. Thank you for a great visit! More

This is one of the best hyundai dealerships i’ve been to. They were so prompt with everything and the advisor I had was so knowledgeable. She went above and beyond with her customer service and ensured I lef They were so prompt with everything and the advisor I had was so knowledgeable. She went above and beyond with her customer service and ensured I left with all questions answered. More

Great and quick service on my wife’s Hyundai and we’re very welcoming to us. very welcoming to us. More

Great assistance with sign in for care Michelle very helpful Nice waiting area. Snacks to helpful Nice waiting area. Snacks to More

I would like to take a moment to express my gratitude for the outstanding service I received at your dealership. My experience was nothing short of exceptional, and I am thrilled to have chosen your dealersh the outstanding service I received at your dealership. My experience was nothing short of exceptional, and I am thrilled to have chosen your dealership for my automotive needs. From the moment I walked in, I was greeted by friendly and knowledgeable staff who went above and beyond to answer all of my questions and provide me with the information I needed to make an informed decision. The sales team was patient and attentive, ensuring that all of my needs were met and all of my concerns were addressed. The service team was equally impressive. They were efficient, professional, and provided timely updates throughout the entire process. They even took the time to educate me on proper maintenance techniques and how to extend the life of my vehicle. Overall, I was thoroughly impressed with the level of service I received at AutoNation Hyundai Columbia. I will be recommending your dealership to anyone in the market for a new or used car, and I will certainly be returning for any future automotive needs. Thank you for your outstanding service. More

The car is new, and this was the first service. The service was part of the warrantee and performed for free. All seems to be fine. The service was part of the warrantee and performed for free. All seems to be fine. More