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AutoNation Hyundai Columbia - Service Center

Columbia, SC

4.3
518 Reviews

518 Reviews of AutoNation Hyundai Columbia - Service Center

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May 13, 2023

Very helpful with my warranty repair to my transmission. Holly in the service department was excellent More

by taymer4848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly
May 16, 2023 -

AutoNation Hyundai Columbia responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 09, 2023

The service was excellent. The staff were friendly, courteous, and helpful. Wait time was prompt. More

by tracinealspeakerpoet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember anyone's name.
May 11, 2023 -

AutoNation Hyundai Columbia responded

Hi, we're happy to hear you had such a positive experience with our team! If you need more help, our team is available to talk -- safe travels!

May 02, 2023

They got me in for an oil change without an appointment. Said they rotated the tires but they didn’t actually perform that part of the job. I know this because I recently got a brand new tire put on which y More

by jedward513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Pearson
May 04, 2023 -

AutoNation Hyundai Columbia responded

Hi, we are deeply disappointed by your experience at AutoNation Hyundai Columbia. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (803) 973-8078 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

April 17, 2023

Extremely pleasant experience getting a recall situation taken care of. Customer Service lady was excellent, knew her job well, and was very professional. All around great experience. More

by terryaustin803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service lady I’m not good with names
Apr 28, 2023 -

AutoNation Hyundai Columbia responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 17, 2023

I was truly thankful for the service that I received on my last service appointment Thanks Rep Roberts for taking care of me More

by Anastasia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberts
Apr 28, 2023 -

AutoNation Hyundai Columbia responded

Hi Anastasia, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 17, 2023

I will not be bringing my car back to Auto Nation there customer service is terrible they look at me stupid when I stressed my concerns about my car being there for the 3rd time. I bought a Toyota from a H More

by Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Evie
Apr 28, 2023 -

AutoNation Hyundai Columbia responded

Hi, we are deeply disappointed by your experience at AutoNation Hyundai Columbia. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (803) 973-8078. We hope to hear from you.

April 15, 2023

people were friendly and responsive and well informed did the work as asked and on time More

by wisersb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jackson
Apr 26, 2023 -

AutoNation Hyundai Columbia responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

April 08, 2023

Easy to schedule service. Nice staff and easy drop off and pick up. Good location More

by Kathrynshelton56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Roberts
Apr 26, 2023 -

AutoNation Hyundai Columbia responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

April 07, 2023

The process was fast and everyone was professional. Evie was extremely communicative and kept me informed all through the repair. More

by michelle.ledbetter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evie Ramirez
Apr 26, 2023 -

AutoNation Hyundai Columbia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 06, 2023

Had my oil changed. Holley did a nice job taking care of my. Thete was a small problem and Holley and the manager took care of it. More

by Coacht9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly
Apr 26, 2023 -

AutoNation Hyundai Columbia responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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