AutoNation Hyundai Mall of Georgia

The staff was friendly but the oil change took way too long, even though I had an appointment specifically for an oil change. I also called ahead to ask how much the oil change would be if I brough in a s long, even though I had an appointment specifically for an oil change. I also called ahead to ask how much the oil change would be if I brough in a specific oil. I was told it would be $40+ tax; however, they charged me $52, plus an additional service fee. Which is insane considering the current offer for an oil change was $59.95, and I brought in my own oil. I was not happy and they would not honor what the person told me over the phone. Very disappointing More

Vthey were very kind and nice. They were willing to support any needs I had. They were willing to support any needs I had. More

Brought my truck in for service, mechanic worked on it in a timely matter. My service tech was very helpful and informative a timely matter. My service tech was very helpful and informative More

I had my first scheduled service on my Tucson yesterday. My service advisor Richard was extremely nice and helpful. Service was performed in a timely manner, and he even ran my vehicle through the car wash My service advisor Richard was extremely nice and helpful. Service was performed in a timely manner, and he even ran my vehicle through the car wash for me. Service Department looked very professional as well. Extremely pleased with my experience! More

Bought a car from AutoNation Hyundai Mall of Georgia. 125 point inspection means nothing as the car I purchased had extensive under the hood damage that the inspection did not disclose nor did anyone a 125 point inspection means nothing as the car I purchased had extensive under the hood damage that the inspection did not disclose nor did anyone at the dealership. The dealership then tried to blame it on the shipping company. The shipping company took very good photos that showed the car left the dealership in poor condition. The dealership would not return calls either. Update: Reached a deal with the dealership that was satisfactory. Took some time but in the end it worked out. More

I came to get a quote and end it up signing a deal too good to refuse. Transactions were smooth, I can enjoy driving once again. good to refuse. Transactions were smooth, I can enjoy driving once again. More

It was fine. I would buy from them again if I wanted another Hyundai vehicle. I would buy from them again if I wanted another Hyundai vehicle. More

Replaced my car engine with a new one . Had no issues with claiming my existing warranty. Good service 👍🏻 Had no issues with claiming my existing warranty. Good service 👍🏻 More

Great help from staff and friendly. They worked hard to find a great car in my price range. They worked hard to find a great car in my price range. More

The Service department manager whose name is Justin was horrible and confrontational and unapologetic to our concerns. He went on to tell us about how short staffed he was and so on. He needs a course in c horrible and confrontational and unapologetic to our concerns. He went on to tell us about how short staffed he was and so on. He needs a course in customer service. They also tried to charge us more than the original quote. They emailed the cost as 1644 and then attempted to charge us 2000 once we arrived to pick up the car. Shameful and I will tell everyone who will listen. Chris (assistant service manager) was able to resolve the cost issue. I spoke with the General Manager and will go further and speak with the District Manager, Regional Manager and anyone else who will listen with this company. If that means emailing the Vice President and higher. Horrible customer service has no place in business. Justin clearly needs further training. I know nothing will be done, however that will not stop me from speaking up. Justin has ruined any good experiences we have had in the past. More