AutoNation Hyundai Mall of Georgia

All of the experience was good. Jonathan and Joel were very good. Jonathan drove several cars with us and described the benefits of each. Checked the inventory to find the different cars that i inquired very good. Jonathan drove several cars with us and described the benefits of each. Checked the inventory to find the different cars that i inquired about. He and the finance department efficiently handled the paperwork so I could take the car on a trip I was leaving for immediately. The staff was courteous and professional. More

I cannot thank Porsche enough for the time she took to sit with me and work out a deal even as other customers of hers kept coming in. Porsche went above and beyond my expectations with very sincere court sit with me and work out a deal even as other customers of hers kept coming in. Porsche went above and beyond my expectations with very sincere courtesy, explanation of all of the features on the car while out for a test drive, working with me even if my demands seemed out of reach, and contacting the Ford dealer to arrange my lease turn in. Porsche made my buying experience with Hyundai above and beyond any purchase experience I have ever been apart of in the past. I cannot thank Porsche enough and hope to continue doing business with her in the future. Thanks again Porsche! John More

This dealer is Awful!! I recently tried to purchase a new car from them. I visit the dealership twice. The first time I went to see a car I called and told the I was coming out to have a look before I new car from them. I visit the dealership twice. The first time I went to see a car I called and told the I was coming out to have a look before I left the house. I drove an hour to get there in traffic only to be told that it was sold. They called me few days later saying that the had found me another car. I told Elizabeth the numbers I was trying to accomplish and she said she spoke to her GM and that they would make it work. I then gave a 500 dollar deposit to secure the car. When I arrived at the dealership they presented me numbers that were not what we agreed on before I came in. They would not honor what they had agreed to do. What waste of time this place is! Don't bother with this dealership they don't care about you or your time!! More

Everyone has been very friendly and prompt to serve me. Elizabeth Van Heusden is an exceptional saleswoman and person. She is warmth personified! She has provided me with thorough and personalized service. Elizabeth Van Heusden is an exceptional saleswoman and person. She is warmth personified! She has provided me with thorough and personalized service. She has always been available to answer questions, give training on the features of the car, including Bluetooth,etc. I feel like I have gained a friend as well as a very professional service provider. More

I received a no-haggle internet price quote from Joel at Team Hyundai on a 2012 Tucson Limited, so I arranged to visit the dealership that same afternoon. When I arrived, Joel was with another customer so Team Hyundai on a 2012 Tucson Limited, so I arranged to visit the dealership that same afternoon. When I arrived, Joel was with another customer so his brother, Julian, stepped in and handled the transaction. They had the vehicle I was looking for, but I did want a sunroof (I opted for the Limited with no navi and no panaoramic sunroof) and they had a sunroof installed for me by an outside vendor that they use so that it would be covered under warranty. I picked up my new Tucson later that week. Joel and Julian are both great to work with. I continue to call them with questions and they always seem happy to hear from me. Two wonderful guys at a great dealership. Obviously, I highly recommend Team Hyundai in Buford. More

The staff was very friendly and informative about the vehicles on the lot. As soon as I walked in the dealer ship i was greeted and taken care of right away. Mall of GA Hyundai made me feel proud to be a vehicles on the lot. As soon as I walked in the dealer ship i was greeted and taken care of right away. Mall of GA Hyundai made me feel proud to be a new owner of a Tucson. I would recommend MOG Hyundai to all my friends. More

The atmosphere at Team Hyundai - Mall of Georgia was truly a team approach. Our first contact was via the internet and Joel responded quickly to our inquiry. When we arrived that afternoon, to look at truly a team approach. Our first contact was via the internet and Joel responded quickly to our inquiry. When we arrived that afternoon, to look at the dealership, Joel was involved with another customer, so Martel filled in as our first on site contact. Martel's enthusiam and professionalism "jumped out and grabbed our attention." After the test drive he offered for us to take an extended test drive for a 24 hour period. During this time we were able to make sure that the Tucson was capable of delivering on the hills in North Georgia. On the day we actually bought our Tuscon the team approach continued. The evaluation of the 2005 Ford Ranger was handled expeditiously and fairly. The actual time to "haggle out" a deal took about 25 minutes. The traditional back office sales manager sat down with Martel and myself to get the numbers worked out (A VERY REFRESHING CHANGE IN DEALERSHIP TACTICS). In the end a Win-Win agreement was reached. There was a delay in completing the paperwork, as the financial guy was dealing with a complicated sales transaction. During this waiting period, Martel, Joel and others were very pleasant company. The flower guy came in on his regular Friday visit and Joel bought a beautiful bouquet of roses for my wife. Another sales guy shared an extra desert. Our meeting with the financial guy was handled very positively and quickly. Martel had delayed his departure to make sure that all of our questions were answered. He took the time to take care of the blue tooth install and made sure my wife, the main driver of the vehicle, understood the basic features. His care and concern on this entire transaction is geniunely appreciated. Dave and Suzy Splaine More

They lost my second key and lied and said the previous owner never gave them one. I spoke with the previous owner. He did. After many messages and emails I have yet to receive a response. They did nothing owner never gave them one. I spoke with the previous owner. He did. After many messages and emails I have yet to receive a response. They did nothing to make this right. A new key is over $600. I DO NOT trust them. Integrity is an essential part of sales! More

Unreal experience. My salesman Martel Williams was not agressive or trying to sell me something I didn't want. Not only did I get a good price Martel found a additional discount because of my service in t agressive or trying to sell me something I didn't want. Not only did I get a good price Martel found a additional discount because of my service in the Air Force. Team Hyundai not only gave me a price I could live with when I came back to pick up my new car I found out the vehicle was a few hundred dollars less. That was pure honesty. I put a lot of miles on a car and I will be back and I will be asking for Martel. The 2011 Sonata is supposed to get 35mpg on the expressway and my second trip out I got 39mpg. It just makes it all that much better. Steve Dempsey More

Our sales rep Elizabeth was excellent. She is very helpful, friendly and easy to work with. Her knowledge of the Hyundai product line is exceptional. Team Hyundai Mall of Georgia really needs sales helpful, friendly and easy to work with. Her knowledge of the Hyundai product line is exceptional. Team Hyundai Mall of Georgia really needs sales consultants like Elizabeth to represent the dealership to the public. The car we purchased is in big demand and had to be ordered. Consequently we were not able to negotiate the price. After a 17 day wait, the car arrived in perfect condition and was delivered by Elizabeth in a highly informative and professional manner. My only complaint is with the general manager who cashed my check and processed the loan well before the car was delivered. In the end it was Elizabeth who made the difference and saw to it that we were justly compensated for the loan interest and lost interest on the down payment check. If you decide to buy a car from Team Hyundai Mall of Georgia, be sure to ask for Elizabeth. More