AutoNation Hyundai Mall of Georgia

My husband and I recently drove to this dealership from Charlotte, NC (over 3 hours) to buy a used vehicle. After test driving it, we realized it just wasn't the car we were looking for. We asked Chris H Charlotte, NC (over 3 hours) to buy a used vehicle. After test driving it, we realized it just wasn't the car we were looking for. We asked Chris Hall if there was anything else he could show us on his lot since we were already 3 hours from home. He showed us a beautiful Hyundai Sanata Fe that we absolutely loved! Chris did everything he could to make us happy and make the experience as smooth as it could possibly be. He even arranged to have the pin stripes taken off the sides of the car THAT SAME DAY and the car looked fantastic! Overall we had a great experience. Thanks Chris!! =) More

Mike was the reason I bought from Team Hyundai. He went above and beyond and did everything reasonable to make the experience positive for me. When I had detailed questions he got answers and then confir above and beyond and did everything reasonable to make the experience positive for me. When I had detailed questions he got answers and then confirmed items worked as he explained by testing the situation in the car. He was reasonable, friendly and understood buying a car is a big commitment and never rushed me or put pressure on me. He has followed up with me numerous times to see how I like my new car and has offered to help with any issue if one arises. Mike made the experience as positive as anyone could expect. If you buy a Hyundai I strongly recommend you work with Mike. More

Team Fiat/Hyundai Mall of Georgia has a great online webpage to help you search for the car you want and compare all the details without having to leave your living room. I found the car I wanted to tes webpage to help you search for the car you want and compare all the details without having to leave your living room. I found the car I wanted to test-drive and left an online message. I was called the next day by Johnathan Burnett, he was very courteous and helped me set up an appointment. I knew he would be expecting me. He had my car pulled up and ready for the test drive. He even insisted I test drive it on highway and city streets. He was very knowledgeable and answered all my questions honestly. It was easy to make the decision to buy my car there. Johnathan even helped me return my rental so I could drive my car home. Sam Memmolo assisted me with the payment procedure and laid out some options and was very helpful. Once decided, he made it a fast and easy transaction. It really doesn't get much better than this. All the folks at Team Fiat/Hyundai Mall of Georgia were very courteous and treated you like you were in their home. You just know you have a friend in car buying now. Thanks Team! More

Really happy with the professionalism, customer service, management, product, warranty & everything involved with my purchase! My brand new 2012 Hyundai Elantra GLS is a beauty & offers a great drive! Look management, product, warranty & everything involved with my purchase! My brand new 2012 Hyundai Elantra GLS is a beauty & offers a great drive! Looking forward to a long & happy relationship with my car & Team Hyundai Mall of Georgia! More

I have had an excellent experience with Team Hyundai from the minute I stopped in just to look. My salesperson Saban really took care of all my needs. As soon as the car I was looking for came he called me the minute I stopped in just to look. My salesperson Saban really took care of all my needs. As soon as the car I was looking for came he called me to make sure I could get there in time to be able to see it. The service dept has also be excellent. Appointments are easy to get and the folks there have taken really good care of me when I get there. More

Mike was very helpful and knowledgable. So was Miakel. They both worked to get me the right car I wanted and looked at all financing for the best deal. A great experience. They both worked to get me the right car I wanted and looked at all financing for the best deal. A great experience. More

Great friendly stuff that makes sure when we agreed to certain info they do not change their word on you. We did not feel any press to buy the car. We test drove it one and came back after 3 to close the certain info they do not change their word on you. We did not feel any press to buy the car. We test drove it one and came back after 3 to close the deal they where able to match best deal I got at my credit union. We had a smooth transaction doing business in buying our used town & country from them. Will recommend them to friends and family. More

Overall pleasant experience. In and out in a couple of hours. Fair price on my trade and although they didn't budge on the new vehicle price, it was the lowest price in the state for similar vehicles and hours. Fair price on my trade and although they didn't budge on the new vehicle price, it was the lowest price in the state for similar vehicles and I couldn't argue that. Minus one star overall for being told by finance mgr that changing the oil myself would void factory warranty (as a reason to purchase a service plan). Would buy from this dealer again. More

Dealing with Martel and Lynn was the best car buying experience I have ever had. They are both very professional and the entire process was a breeze. When I return to this dealership for service on my experience I have ever had. They are both very professional and the entire process was a breeze. When I return to this dealership for service on my car, they go out of their way to make sure I am accomodated. I would definately purchase another car from this dealership and recommend them to others. The place is clean, the service department is great, the people are nice and know the meaning of true customer service. More

First time we went in lookin to see if they had the car I wanted in an automatic. After being ignore for a while, I finally snagged someone and asked her. She told me she would run in an check. She didn't. I wanted in an automatic. After being ignore for a while, I finally snagged someone and asked her. She told me she would run in an check. She didn't. Instead she found some other couple and asked them if they needed help and ran off showin them cars. This should've been the first indicator to run away. Then a man asked us if we needed help, we asked the same question an he ran off to go find is someone. After a while we had someone walking us around. They did not have the car we wanted in an automatic which was fine because I merely wanted to test drive one and see if I liked it. Elizabeth is a very nice woman, I will give her that. I told her exactly what we were lookin for but that we wanted to test drive one, any one, before we went looking for a certain style. 3 weeks go by and we were in the area so my husband suggests maybe we should go by and see if they didn't have any. We pulled in to see one being looked at by a couple that was an automatic. So they had gotten one. When I asked someone about it, he told me he had sold another automatic that morning and that this was the last one. Well that couple that was looking at it decided they wanted it and bought it. I asked the woman why she never called me when she had gotten 2 in and she said I told her I wanted to test drive the exact style I told her I was looking for. No, I wanted to test drive an automatic period. She then wanted to let me test drive the one the couple were buying. Now, they weren't deciding on it, they were actually signing paperwork. We told her we were uncomfortable with it at least 6 times. She told us that if the keys were still in the box that they hadn't technically bought it yet and she would hurry and see if she could grab them. Still, not comfortable driving a car someone was buying. I mean, if I were signing paperwork in an office, it would peeve me off to see a dealer letting someone drive the car I was signing for! Thankfully the keys were gone because we were seriously about to just leave before she came back out. I've since stressed that I was looking for any automatic in that car as I simply wanted to test drive it to see if we should even bother looking at it. Still no call 2 weeks later, I give up, there are several at other dealerships a few miles farther, I will be test drivin one at a different dealership this weekend. I'm glad we didn't end up dealing with them, if it was this hard to get a test drive on an expensive car that we had said we were almost definately buying soon, I can only imagine how hard it would be if there was a problem. More