AutoNation Hyundai Mall of Georgia

Upon arriving I was greeted and told to go into the temporary building to see a service advisor. After about a five minute wait, Aimee waved from her desk toward the back. She verified my information a temporary building to see a service advisor. After about a five minute wait, Aimee waved from her desk toward the back. She verified my information and called the gentleman to take me to the mall. She was very helpful and even texted me after I got to the mall to make sure I had arrived and that the text had gone through. All went well upon check out and she gave me her card with a note to allow me to have a car wash as the wash guys were backed up. she also got someone to check about my front plate which I asked about and another service adviser came out and told me I needed a special framework that I should have gotten when I purchased the vehicle but didn't. Aimee checked the cost if I wanted to purchase it. She was very helpful. More

Good in explaining car details and understanding our price range. Improvement needed on spending finance time with the customer. price range. Improvement needed on spending finance time with the customer. More

Once I was able to speak with someone, the service was excellent. We purchased the vehicle from Hyundai Mall of Georgia and have been very satisfied. Making an appointment has been a hassle, and actuall excellent. We purchased the vehicle from Hyundai Mall of Georgia and have been very satisfied. Making an appointment has been a hassle, and actually speaking with someone is often a chore, but we have always been happy with the service. I would encourage the service department to attempt to return to the speed and efficiency they have provided in the past. 3 to 4 weeks to make an appointment seemed a bit too long and the call center is not friendly or helpful. More

Elizabeth was awesome when assisting with my new 2023 Hyundai Sonata purchase. She informed me of all the features, and ensured they will take care of me financially to achieve what I was looking for. Th Hyundai Sonata purchase. She informed me of all the features, and ensured they will take care of me financially to achieve what I was looking for. Thank you Elizabeth! More

Aimee was very helpful. Took time to show me where refreshments were while I was waiting. She said that the service should take about an hour and she was correct. Offered to Took time to show me where refreshments were while I was waiting. She said that the service should take about an hour and she was correct. Offered to have my car washed but it really didn’t need it so I declined. More

Lowest markup on Palisade in Atlanta. Transparent pricing. Low pressure sales. Jodi was amazing! Finance manager Juan was professional, not pushy. Ed Voyles and Rick case Hyundai dealersh Transparent pricing. Low pressure sales. Jodi was amazing! Finance manager Juan was professional, not pushy. Ed Voyles and Rick case Hyundai dealerships are predatory. Unseemly markups, high pressure sales, non transparent pricing. Will be buying my second Hyundai from Autonation mall of Georgia. More

When I arrived last week, there was a very friendly environment and I felt very comfortable. Especially, Jae and Boyse helped us find the right car for my family and we really recommend this store to o environment and I felt very comfortable. Especially, Jae and Boyse helped us find the right car for my family and we really recommend this store to others trying to find a right car for them. Thank you again! More

Kind staff and very helpful. Checked in often with us while we were waiting for our cars! Checked in often with us while we were waiting for our cars! More

Very professional and friendly staff. Elizabeth was awesome! She understood our needs and found us a great vehicle. Elizabeth was awesome! She understood our needs and found us a great vehicle. More

I had a 4:00 appointment for a oil change and to check on a issue with the transmission. I arrived on time and spoke with a service advisor and was told it would not take long and I waited. At 7pm the time w a issue with the transmission. I arrived on time and spoke with a service advisor and was told it would not take long and I waited. At 7pm the time which the service center closed I asked about my car and the advisor went to see if it was completed, the car was brought up and I was told the oil change was completed However, when I asked about the transmission issue, the service advisor informed me they did not have time to check on the issue and make another appointment. After waiting 3 hours for the oil change and the transmission issue to be done I am very disappointed with the lack of communication and follow through of service of the center. More