AutoNation Hyundai Mall of Georgia

The company sent several reminders of my appointment. Their work was timely and well done. Their work was timely and well done. More

Please Thank my service adviser for providing expert customer service and answering all my questions with A smile. Good Job customer service and answering all my questions with A smile. Good Job More

Hi everyone I recently purchase my Hyundai Tucson From Buford Mall Hyundai and I love it. Will I buy anyother on from them yes because there is only one person who is very Trustworthy And Honest her name Buford Mall Hyundai and I love it. Will I buy anyother on from them yes because there is only one person who is very Trustworthy And Honest her name is Jodi Grutadaurio she is a 10+ in my Books. So if you decide to by a car from this dealer make sure you speak to Jodi first and let guide you in the right direction. Thank You, From Ray P More

No one had the vehicle in stock that I was interested in. Autonation Hyundai was the only dealer that followed up with me when they got one in for another customer, so that I could at least look at one and Autonation Hyundai was the only dealer that followed up with me when they got one in for another customer, so that I could at least look at one and sit in it. I liked it and was able to put a deposit down on one that was going to be shipped. It arrived sooner than expected. They made buying a new car as painless as possible. More

Sold us the wrong car (? ) and they demanded more money or bring it back- Signed for a 2022 Hyundai Sonata last Sunday, salesman and manager walked around and in-serviced us o ) and they demanded more money or bring it back- Signed for a 2022 Hyundai Sonata last Sunday, salesman and manager walked around and in-serviced us on the car on Thursday. Friday AM after we proactively contacted the dealer to notify them that the VIN # on the car we had sat in Sunday 8/14 , we’re in-serviced on, paid cash for, had driven home Thursday night 8/18, VIN # we gave our insurance company Friday AM - did not match with the VIN # they wrote on our paperwork? A few hours later after we had notified them, the dealer contacted us and told us the car we had paid for and driven home Thursday night ……. was a higher priced car; and that we needed to bring it back or pay more $ to the dealership. They had no other Sonata’s on the lot at any point during this time. We would have been out of a vehicle and they knew we were short on time as we were replacing a car that had been totaled in a wreck a few weeks prior. Disappointed in Autonation Hyundai at Buford Mall GA. Had they done the right thing and absorbed their cost difference then we would still be very happy and satisfied customers and been more understanding of what they told us was a mistake. Why was their mistake our problem? They accepted some of the financial $ difference but not all of it. Our sales person had no authority to settle any of the above issues once they occurred - that was completely up to the General Manager. The GM after seeing our post threatened to cancel our contract (via an email) - a contract that was paid in full Thursday evening and then again Saturday when we paid the $ increase and signed paperwork with the correct VIN# on it. P.S. There were no other new Sonata’s on their lot during this entire 6 day process. We learned Saturday that the VIN# they put on the initial paperwork and thought they sold us was and had been in their loaner car pool. The car was never for sale or on the new car lot on our 1st visit nor anytime during our buying process. We decided to keep, are keeping the car - and we paid in full for-and an additional $1773 for the car we drove home in Thursday - again Saturday. However we believe strongly that the dealership should have absorbed the $1773 difference - not the consumers- us. More

Purchased my 2018 BMW M4 Competition from Auto Nation Hyundai Mall of George.I was working with Jaewoo Choi and he made the process a breeze.He was very straight forward no bs no games he's a man of his Hyundai Mall of George.I was working with Jaewoo Choi and he made the process a breeze.He was very straight forward no bs no games he's a man of his word.I purchased  the vehicle sight unseen we did a video chat with plenty of pictures.Jaewoo Choi his professionalism was top notch it gave me a peace of mind I'm working with the BEST!I was sent plenty of pictures before delivery as well as a video of how the vehicle was loaded which I requested and Jaewoo delivered right away with no hesititation.He communicated with me right away kept me updated every step of the way.He always went the extra mile he actually cares about his job and his customers my experience is a 10/10! More

Quick and easy check-in process, even with reconstruction efforts ongoing. Service team was attentive and friendly. They were also able to address a late change to my service needs that I had initially f efforts ongoing. Service team was attentive and friendly. They were also able to address a late change to my service needs that I had initially forgotten. More

Great experience! Carter made the appointment and handled the service appointment - knowledgeable and friendly. I was there much less time than expected. Very impresse Carter made the appointment and handled the service appointment - knowledgeable and friendly. I was there much less time than expected. Very impressed overall. More

Customer service is only fair. Too long to wait to be acknowledged. Estimated wait time 75 min and actually over 2 hours. Upon driving home noticed the auto engine stop was no long Too long to wait to be acknowledged. Estimated wait time 75 min and actually over 2 hours. Upon driving home noticed the auto engine stop was no longer working. Service did not notice that. Actual service managers were very nice to deal with. More

Andy took excellent care of me and the car. I was there about 3 hours and was able to have an engine diagnostic test done. Nothing major was needed but they reset my engine lite that came on an I was there about 3 hours and was able to have an engine diagnostic test done. Nothing major was needed but they reset my engine lite that came on and I felt like it could be serious. All was well. I did have a few things done that were related to my 60,000 mile check up which is still about 2500 miles to go. I had it done right then and there. I was told I was good for about 30,000 miles or so. My car is a 2016 with only 57,000 miles on it. 👍.and in excellent condition. Wish there was a dealership in Gainesville, Ga. Thanks for your continued car care. More