AutoNation Hyundai Mall of Georgia

My experience with Auto Nation Mall of Georgia was exceptional. The customer service was amazing. It was so easy and seamless to purchase my new car from them. My salesman Han took care of everything. exceptional. The customer service was amazing. It was so easy and seamless to purchase my new car from them. My salesman Han took care of everything. I would recommend Auto Nation Mall of Georgia for your Hyundai purchase. More

Very friendly and honest customer service from the minute we walked onto the lot to the moment we drove off with a new Santa Fe. we walked onto the lot to the moment we drove off with a new Santa Fe. More

Very helpful in listening to my situation and finding the best deal. Super kind throughout the whole process best deal. Super kind throughout the whole process More

My Elantra had some undercarriage damage from road debris and was at the AutoNation collision center. Since they don't have a lift, they sent it to the AutoNation Hyundai service center next door for inspect and was at the AutoNation collision center. Since they don't have a lift, they sent it to the AutoNation Hyundai service center next door for inspection to determine what work needed to be done. Despite my daily calls to check on the status, they didn't even look at it until it had been there almost a week. Then, they called me at the end of the day on Friday to tell me the car was a total loss, and that I could come by the next morning to get all my stuff out of the car. When I went in the next morning, the car was still in the shop on the lift. I was brought back into the shop to my car by the service manager, Justin. I was confused because I didn't think they would want me messing around with my car while in the shop, but there it was. So I said "Well, I need to get my stuff out, plus pull the aftermarket speakers... and Justin rudely interrupted me, saying "Not in here, you're not." So I stood there speechless for a moment, waiting for him to provide the resolution, which he wasn't. So I said "Okay, well when will it not be in here?" "Later this afternoon", he replied tersely. I was thrown off by his rudeness, because I was just there at their invitation to get my stuff that morning, then he's acting like I'm trying to force myself into his shop and work on my car when they're not ready for me. As I tried to collect my thoughts on how to respond, he again rudely said "It's not my policy, it's AutoNation's...you can't be back here." I replied that I didn't want to work on my car back there. Then, fed up with his rudeness, I told him I didn't appreciate the attitude he was giving me, and that I was already upset that they'd taken a week to just look at my car, and now they won't let me get my stuff after they told me to come in and get it. He responded by abruptly kicking me out of the shop. I've never been treated with such rudeness as a customer of a business before, particularly when I hadn't even done anything to prompt it. Maybe he was in a bad mood from something else that had happened that day and was taking it out on me, but as a service manager (and a grown adult), he should be able to handle his emotions better around customers. I will gladly drive an extra 30 minutes to the next Hyundai dealership when I need my new Hyundai serviced. More

I had an 8:30 appointment. I was greeted immediately upon entering. There was one person in front of me and was vhecked in quickly after. I went in for an oil change and they w I was greeted immediately upon entering. There was one person in front of me and was vhecked in quickly after. I went in for an oil change and they were proactive and also checked for any recalls. There was one and they addressed it immediately. I was in and out and my car is running great. Thank you More

Great working with my salesmen, Willie. He was attentive and responsive to my desires concerning my new car purchase. He was attentive and responsive to my desires concerning my new car purchase. More

Solid experience. They seemed to get people in and out as quickly as they could while also being thorough. Was informed of recommended work. No complaints with the wor They seemed to get people in and out as quickly as they could while also being thorough. Was informed of recommended work. No complaints with the work. Vehicle running well. More

My experiences have been just outstanding how Ben has taken my car and made it his personal car by ensuring that recalls and my service were done in a timely manner and my car was ready within the time p taken my car and made it his personal car by ensuring that recalls and my service were done in a timely manner and my car was ready within the time prescribe. More

Service I had went very well things were explained to me and very clear as what will be done and very clear as what will be done More

Very pleasant staff. Salesman was great. Finance guy was great. Had the right vehicle in stock. Gave me a fair trade in for my car. 100%satisfied. Salesman was great. Finance guy was great. Had the right vehicle in stock. Gave me a fair trade in for my car. 100%satisfied. More