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AutoNation Hyundai Mall of Georgia - Service Center

Buford, GA

4.6
602 Reviews

602 Reviews of AutoNation Hyundai Mall of Georgia - Service Center

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May 24, 2023

Greatest service. Hassan went over the top to make sure my vehicle is up to the standards and follow up, just outstanding. More

by Jaylee1070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hassan
May 29, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 23, 2023

I Am very please with the service I received yesterday. . They got finished with my vehicle in a timely manner. More

by finch.kendra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaz Depompa
May 29, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 22, 2023

Everyone at this dealership is very knowledgeable and professional. Work quality is also good. I highly recommend Auto Nation. More

by pp30549
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon ( not sure)
May 26, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi, your comments keep us motivated and working hard for all our guests! We appreciate your recommendation of AutoNation Hyundai Mall of Georgia and we hope to be of service again in the future.

May 21, 2023

Pleased as always of their professional services, always on point and friendly Thank you auto nation. More

by Teresa Vallejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Dennis
May 23, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi Teresa, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 21, 2023

I have had nothing but excellent service from everyone at this dealership from sales to the service department. Everyone has always responded to me in a timely manner and have always exceeded my expectations More

by Lisa Baldwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jodi Grutadaurio
May 23, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi Lisa, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 18, 2023

Bought vehicle new in 2014. Return for major service. Only difficulty is supply chain support. More

by Bberg45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaz
May 22, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2023

I came in because the car was not running correctly. I know it was something was wrong $192 later they said they put it on all the machines. It was nothing wrong with it. Two weeks later or three weeks More

by Gloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with Albert the first time that I worked with Dustin the second time and I don’t think Albert did what he should’ve done with you go beyond just put it on a few machines
May 22, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi Gloria, we are deeply disappointed by your experience at AutoNation Hyundai Mall of Georgia. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 674-6079. We hope to hear from you.

May 17, 2023

Aimee took care of my situation. She was very professional. I will continue to come back. Great Customer Service More

by James Freeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee
May 19, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

May 12, 2023

I came for the walk-in recall service. The service agent was very polite, warm, friendly, professional, and attentive to my need. Besides this agent, other staffs were really nice and help More

by Christie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Dennis
May 15, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hello Christie, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 09, 2023

There's a reason this service department has a D+ from the Better Business Bureau. Arguably the worst and most rude customer service I've EVER encountered. This service department is deceitful and I wou More

by BBBD+
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dustin
May 12, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (770) 674-6079 -- we hope to hear from you soon.

May 12, 2023 -

BBBD+ responded

I spoke to the GM - he had much of the same attitude. He didn't seem to care.

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