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AutoNation Hyundai Mall of Georgia - Service Center

Buford, GA

4.6
597 Reviews

597 Reviews of AutoNation Hyundai Mall of Georgia - Service Center

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March 14, 2023

I don't even know where to start. .. the service team is outstanding. Raymond Spinelli was upfront and honest about everything that was going on with my car. Rebecca got me into a loan More

by Stepp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Spinelli, Rebecca
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Mar 18, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 14, 2023

Scheduled appointment time, didn’t matter. Tried to upsell. Overcharged me. Couldn’t get the computers to work. This is the second time this happened at this dealership. More

by Ldavidelaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know
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Mar 14, 2023 -

Ldavidelaine responded

Once again, horrible experience. Computers not working, had scheduled appt time, didn’t matter. Tried to update me 2x, overcharged me. I regret buying this expensive extended warranty based on the continued for service I get at this location.

Mar 14, 2023 -

Ldavidelaine responded

Computers not working, had scheduled appt time, didn’t matter. Tried to update me 2x, overcharged me. I regret buying this expensive extended warranty based on the continued for service I get at this location.

March 14, 2023

Staffs were so friendly and helpful. The new dealer shop is clean and convenient. Thank you. More

by ezra88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chan Park
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Mar 18, 2023 -

AutoNation Hyundai Mall of Georgia responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 13, 2023

The staff was Professional. Wait time was less than promised and it was nice surprise this time. More

by Just Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name.
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Mar 16, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

March 13, 2023

I brought my Elantra in for recall service at 8 am on a Friday in March 2023. This is a very busy dealership but they had me out in just over 2 hours. The check-in was very pleasant. Waiting area was cl More

by Elantra owner
Recommend Dealer
Yes
Employees Worked With
Didn't get their names, but everyone was friendly and professional
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Mar 18, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi Elantra, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 10, 2023

Hyundai Mall of Georgia is fast and efficient with their services. Their customer service is amazing as well. More

by Cloe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
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Mar 13, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hello Cloe, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Hyundai Mall of Georgia. Drive safe, and we'll see you on the road.

March 10, 2023

Very courteous, helpful, informative, thorough. Went beyond my expectations. I have been to several Hyundai dealerships,My new dealership for sure. More

by mcmtrspt3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reymond
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Mar 13, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hello, we're so glad that we were able to go above and beyond your expectations! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 09, 2023

Justin and the staff at Hyundai Mall of Georgia was GREAT! Very friendly and quick to give me an answer of what was wrong with my vehicle. Took great care of me and my vehicle! More

by todkel91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Mar 13, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review! Drive safe, and we'll see you on the road.

March 09, 2023

Albert worked hard to get my service done and the recall work completed in a timely manner. More

by cbtown51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Dennis
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Mar 13, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review! Drive safe, and we'll see you on the road.

March 05, 2023

Amiee did a amazing job in taking care of my concerns and recommendations. Thank you. More

by Robert.S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiee
Report | Print
Mar 08, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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