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AutoNation Hyundai North Richland Hills
North Richland Hills, TX
1,019 Reviews
AutoNation Hyundai North Richland Hills is your local Hyundai dealer serving the North Richland Hills area. Whether you are interested in getting behind the wheel of a new or used Hyundai or need to service your current vehicle, our friendly and knowledgeable team members are here to help.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,019 reviews
July 01, 2025
We had a great experience purchasing our Hyundai Sonata! From start to finish, the team was attentive, honest, and incredibly friendly. The atmosphere at the dealership was welcoming and made the whole proc From start to finish, the team was attentive, honest, and incredibly friendly. The atmosphere at the dealership was welcoming and made the whole process enjoyable. Gabriel really made the difference—his positive attitude and enthusiasm were contagious. He even showed us his own Hyundai and walked us through all the features and how the app works, which was super helpful. He took the time to walk us through the whole sign-up process, making everything feel seamless. Fred and Jesus in Finance were also amazing. They were very open and patient, answering all of our questions and making sure we felt confident about every step. My parents were so impressed, they’re already planning to come back to buy their own Tucson when the time comes. Highly recommend! More
by magee0654
Employees Worked With
Gabriel, Fred, and Jesus
June 27, 2025
The service advisor kept me in the loop and shared pictures of my vehicle in service. My questions were answered in a timely manner AND the vehicle was ready the same day. Could not ask for a better pictures of my vehicle in service. My questions were answered in a timely manner AND the vehicle was ready the same day. Could not ask for a better experience! More
by Chris
Employees Worked With
Joe
May 30, 2025
oVery nice building and friendly people. Alex did a great job. The o ly thi g we noticed this time and the last was that no one offered anything to drink while we were waiting. Alex did a great job. The o ly thi g we noticed this time and the last was that no one offered anything to drink while we were waiting. More
by Craig laing
Employees Worked With
Alex A.
May 29, 2025
I recently purchased the 2025 Hyundai Kona SEL, and I couldn't be happier with my decision. The car's sleek design caught my eye, and after a test drive, I was sold. The interior is spacious and comforta couldn't be happier with my decision. The car's sleek design caught my eye, and after a test drive, I was sold. The interior is spacious and comfortable, with intuitive controls and a user-friendly infotainment system. The ride is smooth, and the fuel efficiency is impressive, making my daily commute enjoyable and economical. The team at Autonation made the buying process seamless. They were knowledgeable, patient, and attentive to my needs, ensuring I found the perfect vehicle without any pressure. Their professionalism and dedication to customer satisfaction stood out, making this one of the best car-buying experiences I've had. I highly recommend the 2025 Hyundai Kona SEL to anyone in the market for a reliable, stylish, and efficient SUV. And if you're considering purchasing one, Autonation is the place to go for exceptional service. More
by Nikhil B
Employees Worked With
Sunni
May 26, 2025
I absolutely hate car shopping—it’s usually stressful, overwhelming, and time-consuming. But my experience purchasing a Hyundai Kona completely changed that perception, thanks to the outstanding team at t overwhelming, and time-consuming. But my experience purchasing a Hyundai Kona completely changed that perception, thanks to the outstanding team at the dealership. From the moment I walked in, Randall and Ryan made the entire process seamless and surprisingly enjoyable. They listened carefully to what I was looking for, never pressured me, and walked me through everything with patience and professionalism. Not only did they get me into the exact car I wanted, but the Hyundai Kona Electric has exceeded my expectations—it’s absolutely amazing. Randall and Ryan went above and beyond to make sure every detail was perfect and that I drove away feeling confident and excited about my purchase. I couldn’t be happier with the car or the experience. If you’re dreading the car-buying process like I was, trust me—these guys will make it easy and actually enjoyable. More
by tcumike
Employees Worked With
Randall and Ryan
May 26, 2025
Gave me the best quote on a new Hyundai Elantra. Purchasing was straightforward and easy. Worked with Bashar (Bob) Nemri and he was a total pro. Very satisfied. Purchasing was straightforward and easy. Worked with Bashar (Bob) Nemri and he was a total pro. Very satisfied. More
by craig55
Employees Worked With
Bashar (Bob) Nemri
May 24, 2025
This was a very positive buying experience. First, the Tucson hybrid model I was looking at was still in transit. Ryan Lovin texted me a price that I agreed to and reserved the vehicle withou First, the Tucson hybrid model I was looking at was still in transit. Ryan Lovin texted me a price that I agreed to and reserved the vehicle without me having to come in or put down a deposit. He then kept me updated on the status, one time even sending a map showing the transit route. When it came in we went over the vehicle which was out and ready. Concerning terms there were no surprises or add on's to the agreed price outside of TTL which I already understood. With all the uncertainty over tariffs this was reassuring. The loan process, required for the rebate from HMF also went smoothly. Throughout this process I felt I was always dealt with in a straightforward and professional manner with Ryan. Post sale he has still been reaching out if I have any questions. More
by specialed
Employees Worked With
Ryan Lovin
May 19, 2025
It was a smooth buying process from Autonation NRH dealership. The car was not ready because it just arrived from factory hence they promised to get it delivered to my house. Next day, I signed all pa dealership. The car was not ready because it just arrived from factory hence they promised to get it delivered to my house. Next day, I signed all papers electronically and they delivered my dream car. Thanks Autonation for this smooth purchase. More
by b_manuj1
Employees Worked With
Noor Yokub
May 13, 2025
Excellent Service Great customer interaction provided me with information on my vehicle. Did an outstanding job, including washing my car.! Michael was very informative, very pleased with information on my vehicle. Did an outstanding job, including washing my car.! Michael was very informative, very pleased More
by Trmikalauskas
Employees Worked With
Michael
May 11, 2025
AutoNation Hyundai in North Richland Hills, Texas, is a predatory dealership that thrives on lies, fraud, and screwing over customers. My experience was a infuriating display of their deceitful tactics, an predatory dealership that thrives on lies, fraud, and screwing over customers. My experience was a infuriating display of their deceitful tactics, and BBB and Cars.com complaints prove this is their standard playbook. With an 820 FICO score, I’ve worked hard to earn top-tier credit, but AutoNation tried to exploit me for their own gain. Save your money and sanity—avoid this place like the plague. Financing Scam for Kickbacks They pushed a 7.99% APR, swearing it was the best rate and lying that I couldn’t use outside financing. My 820 credit score begs to differ. I called their approved lenders and secured a 6.49% APR for a 60-month loan, exposing their nonsense. When I confronted them, they showed a rate sheet for 6.49% with $4,000 down, but their monthly payments were inflated by $50/month compared to standard loan math. That’s not an error—it’s a deliberate scam to pad their profits or snag lender kickbacks. Sales Manager Nick had the gall to say I was “wanting too much” by expecting a rate that reflects my elite credit. The irony is laughable: I’ve spent years building an 820 FICO to get great rates, not to line Nick’s pockets with high-rate kickbacks. Other customers got burned too—one was tricked into a $3,900 “required” protection plan, fighting to cancel it while staff stonewalled. Mileage Fraud and Bait-and-Switch After seeing a car online with 52,000 miles, confirmed by salesperson Jaden Jassim, I drove 30 minutes and spent an hour negotiating. Then they dropped the bomb: the car had 72,000 miles (SHOWN IN PHOTO AS 52,000 AND THEY STILL HAVE NOT CHANGED IT PROVING THEY ARE INTENTIONALLY DOING BAIT AND SWITCH) —20,000 more than advertised. They called it a “mistake,” but Jaden had plenty of time to check before I arrived. This bait-and-switch was designed to trap me into a worse deal. It’s a pattern—another buyer was promised a second key fob for a 2023 Hyundai Elantra and waited eight months, with AutoNation dodging accountability until BBB intervened. Nick’s Smug Deflection Nick didn’t apologize for the mileage scam. Instead, he claimed he was “doing me a favor” by admitting the truth—as if hiding it wouldn’t be illegal fraud under Texas law. He bragged they’d just mark up the car’s price after I left, acting like I should thank him. When I called out their financing lies, he whined that I was asking for too much. Too much? I’ve earned my 820 credit score through discipline, not so Nick can profit off inflated rates. Other victims echo this—one had their $3,300 warranty canceled without consent, left owing their lender while AutoNation played dumb. Systemic Deceit AutoNation’s rap sheet is ugly. Customers report being juggled between seven loaner vehicles in three months, disrupting their lives, while the dealership chased new sales. Another’s car broke down after a botched oil change, with repairs stalled for weeks. These stories, alongside my mileage and financing scams, prove AutoNation Hyundai runs on greed and manipulation. Don’t Fall for It AutoNation Hyundai North Richland Hills is a cesspool of fraud and arrogance. Jaden’s fake “honesty” and Nick’s smug excuses show they’re in it for themselves, not customers. Their mileage scam, padded payments, and high-rate pushes violate trust and likely Texas Deceptive Trade Practices Act. I’m filing with the BBB and Texas AG—check their shady BBB profile and Cars.com reviews for proof. Verify everything, bring your own financing, or better yet, shop elsewhere. I’ll never return, and you shouldn’t either. More
by jasoncheshire
Employees Worked With
Jaden and Nick
