AutoNation Hyundai North Richland Hills

AutoNation Hyundai, NRH, made the car purchasing process easy. Jason Rudd was great to work with. We came in a couple of times and Jason always was ready for us and had the vehicles we were interested in easy. Jason Rudd was great to work with. We came in a couple of times and Jason always was ready for us and had the vehicles we were interested in ready for test drive. Jesus Fernandez, CFS Manager, made the documentation signing process very efficient and easy. He understood what we had budgeted and respected our budget. More

Went in for ac service, got a loaner while repairs were made. The online appointment was pianless, the staff was welcomming and attentive, great place, will do bussiness again. made. The online appointment was pianless, the staff was welcomming and attentive, great place, will do bussiness again. More

Flat out lied to me about my trade appraisal just to get me in the door. Was given a certified trade amount of 32,944.00 on my trade only to be told that it was only worth 27 or 28k. I understand you reserv me in the door. Was given a certified trade amount of 32,944.00 on my trade only to be told that it was only worth 27 or 28k. I understand you reserve the right to update a trade appraisal, but by 5k on a vehicle that was in perfect condition? . Said something about a new car but knew there was 400 miles on it so it was used. Also said I wasn't qualified for a 1750.00 rebate as I told them I wasn't but only insisted that I was with any credit score. All of my time was left alone sitting at the sales rep's desk without him being anywhere around for over an hour. A lot of time was in the finance office as my troublesome credit score caused a problem. The dealership does not allow applying for financing online, only pre-qual. This could have saved me a 90-mile round trip. As I sat alone at the desk, another employee asked me if I wanted a bottled water twice as my sales rep never asked if I needed anything, it's true, if it sounds like too good of a deal then it is. They found a way of getting out of it. I tried to post a screen shot of the letter, but I wasn't able to. More

Usually a good place to purchase cars. This time I was rushed through finance to sign papers without through explanation of different additional charges. Have asked for a review since sec This time I was rushed through finance to sign papers without through explanation of different additional charges. Have asked for a review since second day going forward. More

Customer Service was very polite And get the job done Fast and got the job done Fast and got the job done More

I love AutoNation Hyundai the service department is top notch. The reason I get my Hyundai serviced at the dealership is because of the way I am treated when I go in, top notch professional, friendly, know notch. The reason I get my Hyundai serviced at the dealership is because of the way I am treated when I go in, top notch professional, friendly, knowledgeable and treat me as a valued customer. Mike Winck is the best and the guy I go to for everything I need for my Hyundai Santa Fe Xl. More

Great buying experience, I highly recommend this dealership and my salesman, Noor was very knowledgeable and helpful with our purchase. dealership and my salesman, Noor was very knowledgeable and helpful with our purchase. More

We had a great experience purchasing our Hyundai Sonata! From start to finish, the team was attentive, honest, and incredibly friendly. The atmosphere at the dealership was welcoming and made the whole proc From start to finish, the team was attentive, honest, and incredibly friendly. The atmosphere at the dealership was welcoming and made the whole process enjoyable. Gabriel really made the difference—his positive attitude and enthusiasm were contagious. He even showed us his own Hyundai and walked us through all the features and how the app works, which was super helpful. He took the time to walk us through the whole sign-up process, making everything feel seamless. Fred and Jesus in Finance were also amazing. They were very open and patient, answering all of our questions and making sure we felt confident about every step. My parents were so impressed, they’re already planning to come back to buy their own Tucson when the time comes. Highly recommend! More

The service advisor kept me in the loop and shared pictures of my vehicle in service. My questions were answered in a timely manner AND the vehicle was ready the same day. Could not ask for a better pictures of my vehicle in service. My questions were answered in a timely manner AND the vehicle was ready the same day. Could not ask for a better experience! More

oVery nice building and friendly people. Alex did a great job. The o ly thi g we noticed this time and the last was that no one offered anything to drink while we were waiting. Alex did a great job. The o ly thi g we noticed this time and the last was that no one offered anything to drink while we were waiting. More