AutoNation Hyundai North Richland Hills

Bought car with cash on the 2nd, its 11 days later still no car. No updates no car. No updates More

The dealership was very welcoming. Everyone was very nice and willing to help in anyway. Everyone was very nice and willing to help in anyway. More

Would’ve given 5 stars if it wasn’t for Ian the “manager”. We bought a used jeep a few weeks ago and the entire process was great, from the salesman to financing. A few weeks later we had some ve “manager”. We bought a used jeep a few weeks ago and the entire process was great, from the salesman to financing. A few weeks later we had some very minor issues with the floor board carpet. Made an appointment to have it looked and that’s where I met Ian. It’s obvious that he has no professional mannerism or customer service. This guy shouldn’t be “managing” anything. As a small business owner myself, I would not tolerate his incompetence. I found the original salesman, AB, and he took care of it… took about 5 minutes to fix. I’ll recommend this place, just be sure to stay away from Ian the “manager”. More

Was greeted immediately at the door and was taken seriously from start to finish. Long story short I now drive a brand new Elantra and recommend you to come check this dealership out. seriously from start to finish. Long story short I now drive a brand new Elantra and recommend you to come check this dealership out. More

Bought the truck. Went for a test drive with Ryan the salesman. Noticed drivers side a/c was stuck on heat. Rayan talk to your shop. They knew there was a problem & pl Went for a test drive with Ryan the salesman. Noticed drivers side a/c was stuck on heat. Rayan talk to your shop. They knew there was a problem & planned on repairing it. So now I’ve been waiting for someone to call me to bring it back for repairs. It’s hot . Really shouldn’t have advertised it until repairs were done. So now I’m stuck with no a/c for who knows how long. The mechanic is guessing it’s just an actuator motor. Hope he’s right. Because if it’s the door flapper, that’s a 15 hour job. This truck is my only transportation. So it’s very frustrating. Every one was nice and easy to work with. But the truck not being ready ruins that. Hopefully it all eventually gets taken care of smoothly. More

Salesman was knowledgeable, helpful, and worked with us to get the model we wanted while staying in line with our price, payment and needed options. Would return to buy again. to get the model we wanted while staying in line with our price, payment and needed options. Would return to buy again. More

Buying a car at this dealership was one of the easiest and most convenient experiences I have ever had buying a car. and most convenient experiences I have ever had buying a car. More

I would give this service department a zero if I could! Took my Palisade in with very specific instructions of what's going on with my A/C. They don't touch the vehicle for 4 days to even diagnose. When th Took my Palisade in with very specific instructions of what's going on with my A/C. They don't touch the vehicle for 4 days to even diagnose. When they finally do diagnose, they tell me I have a leak somewhere. No correspondence whatsoever. After having my vehicle for 2 weeks, my husband drives over to speak with the service Mgr John Harrelson who did not make good on his promises. We also found out that the issue I brought my car in for service was never put on the service ticket. Incompetence at its finest. We will never use this dealership for service again. More

I was extremely pleased with the courtesy and care given to me in selecting a pre-owned automobile recently. LaDarius Thomas was so kind and patient, as well as thorough in explaining the features of the ca to me in selecting a pre-owned automobile recently. LaDarius Thomas was so kind and patient, as well as thorough in explaining the features of the car, a 2013 Toyota Prius, which I purchased. I highly recommend your dealership! More

The kindness and understanding from Bob Bashir was exceptional and helping us decide on our new Palisade vehicle. Bob went above and beyond on, ensuring that we got the vehicle that met our needs. exceptional and helping us decide on our new Palisade vehicle. Bob went above and beyond on, ensuring that we got the vehicle that met our needs. More