AutoNation Hyundai North Richland Hills

After coming in pre approved with my credit union, the finance guy obviously did not like that. We were close to closing the deal until my credit union advised me Randall threatened my credit union and ad finance guy obviously did not like that. We were close to closing the deal until my credit union advised me Randall threatened my credit union and advised if the money was not there within 10 days, our car would be immediately picked up. Threatening repossession. Because of this statement, I decided to pull the deal. My credit union has call recordings of this being stated. I understand the commission or certain finance company’s dealers prefer to have us go thru, but also treating other banks in this sense is unacceptable. Deal was lost because of this. More

I was recieved warmly, and the service was quick and efficient, nice waiting room. Zachary is an awesome guy, I was very impressed with his work rate and attitude. Five Star rating for him! efficient, nice waiting room. Zachary is an awesome guy, I was very impressed with his work rate and attitude. Five Star rating for him! More

Had a problem with my steering, they got me in to fix it and they got it covered under warranty. Also had the 60K service done same day, in in the morning and out that afternoon. and they got it covered under warranty. Also had the 60K service done same day, in in the morning and out that afternoon. More

Excellent Excellent Excellent Excellent Excellent Customer Service. Hassle Free Environment! Excellent Thank You Very Much! Customer Service. Hassle Free Environment! Excellent Thank You Very Much! More

My 2015 Sonata rear tinting was bubbling so I took it in for replacement under warranty, and the passenger side window button didn't wortk, nor the passenger mirror. While the car was in the lot, someone ra for replacement under warranty, and the passenger side window button didn't wortk, nor the passenger mirror. While the car was in the lot, someone ran into it and did some pretty significant damage to the front end, bent the hood, etc. The lot has construction going on so no cameras were active. I was very upset. But, they did the repairs and it came out looking brand new. Everything is fixed, everything looks great and I'm super happy with the work they did. More

Great service by Ally. Took a little longer than we expected, but overall was fine. Took a little longer than we expected, but overall was fine. More

I worked with Brian to purchase my first new car and he made the process so simple. I had a lot of questions and went back and forth but he never seemed annoyed or anything. he was super friendly and extre made the process so simple. I had a lot of questions and went back and forth but he never seemed annoyed or anything. he was super friendly and extremely patient. he made the process as least stressful as possible and I appreciate that! More

Very friendly and fast service I'll go back in 2-3 years for my next car. for my next car. More

They had the car we wanted but would not allow us to use another bank for the loan. We purchased anyway and then refinanced over 2 points better than anything they offered. I did not like being forced into another bank for the loan. We purchased anyway and then refinanced over 2 points better than anything they offered. I did not like being forced into their loan, More

Customer service is great, Jorge kept me informed of the process as promised. I was not happy with fact that no car loaners are available at this location. Since this is the only car we have I had to rent a process as promised. I was not happy with fact that no car loaners are available at this location. Since this is the only car we have I had to rent a car for the days that the car was kept at the center awaiting for the required part. I also had the oil changed while the car was there, when I got home the Service Alert had not been updated, hence for the 4 STAR for quality work. More