Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Hyundai North Richland Hills
North Richland Hills, TX
1,009 Reviews
AutoNation Hyundai North Richland Hills is your local Hyundai dealer serving the North Richland Hills area. Whether you are interested in getting behind the wheel of a new or used Hyundai or need to service your current vehicle, our friendly and knowledgeable team members are here to help.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,009 reviews
June 27, 2015
Regina Loften lies Regina Loften signed us up for the Hyundai blue link program. We specifically asked several times if the program which was giving us three months of o Regina Loften signed us up for the Hyundai blue link program. We specifically asked several times if the program which was giving us three months of one of the programs for free and the other program was 12 months free. When she took our credit card information she told us over and over that it would not charge our card when the free trial ended and we would have to opt in to the membership in order for our card to be charged. Of course I believed her and signed everything and later looking at my paperwork found out that it does in fact charge us automatically when the trial end and the prices she quoted us are not what it will charge us it will be much higher. That day we also set up to have our tint done when we did our 21 day checkup. Not only did they not wash our car ahead of time because their car wash wa sunder maintenance but they got some sort of stain all over the interior of the car under each one it's like something dropped down all over the interior of our brand new car. So since they didn't wash the car for us we can't for several days which they also didn't tell us I had to call and ask about that. Of course when we call to complain they won't have a manger there until Monday. Absolutely ridiculous and it's very frustrating because the entire experience she kept saying to rate them a 10 make sure you give them the highest rating possible. When hyundai sends you a survey they specifically ask you if anyone at the dealership did that. So thanks Regina Loften for being a huge liar and thanks Hyundai for making sure my car was dirtier when I left during your 21 day checkup More
by Hyundaifamily
Employees Worked With
Regina Loften
June 26, 2015
Everything was great The entire experience was wonderful. The dealers were gracious and knowledgeable about the merchandise. They made me feel like family and never pushed The entire experience was wonderful. The dealers were gracious and knowledgeable about the merchandise. They made me feel like family and never pushed me into a bad position. This is the best dealership I have ever done business with! :) More
by NORMANJEAN16
Verified CustomerEmployees Worked With
KEY, Karon Key
June 23, 2015
Great experience Love working with Allen Samuels Hyundai! Sear was great to work with. Financing was easy. We love our Elantra! This is our second one and we recommend Love working with Allen Samuels Hyundai! Sear was great to work with. Financing was easy. We love our Elantra! This is our second one and we recommend Hyandai to everyone. More
by KFJCHADWICK
Employees Worked With
Sear Nejati
June 19, 2015
Lesson learned Came with truecar report for a different car and didn't do one for the car I got. Could have saved $4000 if I had a truecar report for the car I got. Came with truecar report for a different car and didn't do one for the car I got. Could have saved $4000 if I had a truecar report for the car I got. More
by TIMGILLIS65
Employees Worked With
Patricia Chamberlain
June 17, 2015
Better than some past experiences. My salesman was very friendly and knowledgeable about the cars. Took his time explaining the features. Everyone I came in contact with was super nice My salesman was very friendly and knowledgeable about the cars. Took his time explaining the features. Everyone I came in contact with was super nice and friendly. Made me feel welcome at the dealership. More
by G-MUELLER-1
Employees Worked With
Sear Nejati
June 13, 2015
Great job Need to keep sales personnel like Robert and Mari. I love my new car. Keep up the awesome level of service.Thanks again for working with us! Need to keep sales personnel like Robert and Mari. I love my new car. Keep up the awesome level of service.Thanks again for working with us! More
by TLC01994
Employees Worked With
Robert Miller, Mari Chapman
June 11, 2015
Hyundai Azera Too new to rate at this time. After one month, I don't have any complaints other than the less than satisfactory basic warranty. I may have gone a dif Too new to rate at this time. After one month, I don't have any complaints other than the less than satisfactory basic warranty. I may have gone a different direction of I had performed more research on the warranty up front. More
by CPHATCHETT1
Employees Worked With
Mo Ibrahim
June 10, 2015
Excellent experience This is the best dealership I have ever dealt with. I have purchased three new vehicles from them over the last four years. I have been very happy wit This is the best dealership I have ever dealt with. I have purchased three new vehicles from them over the last four years. I have been very happy with the way they do business. They do a good job both in the Sales as well as the service areas. I would strongly recommend them to everyone. More
by BDSPRINGER
Employees Worked With
Mo Ibrahim
June 10, 2015
See previous comment Appears that this dealership has no integrity and will use bait and switch tactics to get customers in there sales room. Will not purchase another ve Appears that this dealership has no integrity and will use bait and switch tactics to get customers in there sales room. Will not purchase another vehicle at this dealership. More
by BMBTEEDUP
Employees Worked With
Bill Andrews
June 06, 2015
Delightful Car Buying Experience The staff at Allen Samuel's Hyundai treated me like family. Karen Key worked to get me the right car. I would like to say it way a pleasant morning fo The staff at Allen Samuel's Hyundai treated me like family. Karen Key worked to get me the right car. I would like to say it way a pleasant morning for me on May 22, 2015. Thank you for your kind, friendly personal attention that I received at your dealership. Sincerely, Catherine M Harvey More
by CAT.HARVEY1
Employees Worked With
KEY, Karon Key
