AutoNation Hyundai North Richland Hills

Delightful Car Buying Experience The staff at Allen Samuel's Hyundai treated me like family. Karen Key worked to get me the right car. I would like to say it way a pleasant morning fo The staff at Allen Samuel's Hyundai treated me like family. Karen Key worked to get me the right car. I would like to say it way a pleasant morning for me on May 22, 2015. Thank you for your kind, friendly personal attention that I received at your dealership. Sincerely, Catherine M Harvey More

Great experience!!! We had a great experience and love both vehicles we bought. Pat and Regina were great to work with and very friendly. Defiantly seek them out. We had a great experience and love both vehicles we bought. Pat and Regina were great to work with and very friendly. Defiantly seek them out. More

Awesome Place to Buy a car! Was a great car buying experience. Pat Bates was a great salesman, very easy to talk with. Also Regina Loften was so helpful and friendly. Thanks Pat Was a great car buying experience. Pat Bates was a great salesman, very easy to talk with. Also Regina Loften was so helpful and friendly. Thanks Pat and Regina!! More

Karon Key & Regina Loften Rock!!! On Saturday (May 23, 2015), my husband took our 2001 Hyundai Elantra with 200K + miles for service. The check engine light was on. The cost of the r On Saturday (May 23, 2015), my husband took our 2001 Hyundai Elantra with 200K + miles for service. The check engine light was on. The cost of the repairs was going to be about $2,500 -- more than we could afford at once and did not want to put more money in such an old car. So, on Monday (May 25th), my husband went to Allen Samuels Hyundai Fort Worth, TX. Sales Consultant (Karon Key) promptly greeted us at the door. She listened to what we were looking for and our budget. She excused herself and drove around a 2015 silver Hyundai Tucson. We test drove it. It was everything that we were looking for. We went back inside to start the paperwork. Customer Relations/Delivery Expert (Regina Loften) assisted us with Karon thru the paperwork process. They made it a breeze. The finance lady (Christi Henderson) also saved us almost $200 per month on the car payment that we were originally quoted!!! We were at the dealership for about 2 1/2 hours total. Everyone was very friendly and knowledgeable. There was NO aggressive sales tactics. We felt that we had a great experience and would highly recommend this dealership. Kudos to Karon and Regina for all of their help and assistance. You, ladies, are gems!!! More

best salesman Had the best salesman ever , was very nice and not pushy , understood exactly what we were looking for , very happy with my New Hyundai Elantra Had the best salesman ever , was very nice and not pushy , understood exactly what we were looking for , very happy with my New Hyundai Elantra More

Do not buy here - 2012 Hyundai Accent in Dec 2012 Had to put a review as I didn't know this website existed. I researched the owner of this dealership, but finally decided to just take my care for s Had to put a review as I didn't know this website existed. I researched the owner of this dealership, but finally decided to just take my care for servicing in Denton. I have never been back to this dealership since I purchased my car and do not encourage anyone else to shop for a car there. I'm prior military and a disabled veteran. They found the car I wanted in Austin and had it brought in. The salesman taking my information told me he wasn't making any money on this deal. When the car arrived, the salesman I had gave me to someone else to give me the car as a customer came in buying a higher priced car. I had to send my son who is a police officer in to get my title as they didn't send one to and my temporary was expiring. I had to request several times for the incentive as retired military be provided to me. More

Best salesman I've ever worked with, Mo Ibrahim I will never forget the experience at Allen Samuels Hyundai. Upon arriving at the dealership around 3pm we were greeted by a friendly salesman right I will never forget the experience at Allen Samuels Hyundai. Upon arriving at the dealership around 3pm we were greeted by a friendly salesman right away...Mo asked if there was a certain car that we were interested in and we first looked at them in the showroom, talked about our must-have features and then out to the lot we went to search for my perfect car...We test drove several cars in the lineup and he was very knowledgeable about each one...we were there well past closing time and not once did we feel rushed--we ended up with the perfect vehicle for our family and are so happy with our Hyundai experience. Mo Ibrahim for salesman of the year! (Although he may have already won that award in years past with all of his awards) GET THIS MAN AN OFFICE! More

Pay more elsewhere if you have to... Seriously... If I had a flux capacitor, I would go back in time and buy the Santa Fe I wanted from another dealership, even if it was $1,000 more, and I mean that. If I had a flux capacitor, I would go back in time and buy the Santa Fe I wanted from another dealership, even if it was $1,000 more, and I mean that. To say I was disappointed with the service at Allen Samuels would be an understatement. I had other dealers warn me, and I had read reviews here. Yes, Allen Samuels was the lowest price, but no way was it worth it in retrospect. The ratings on Dealerrater, as bad as they are, don't actually tell how bad it actually is there for customers. Yes I was trying to get the best deal, as anyone buying a vehicle does, but were it not for the extremely limited supply of 2015 Santa Fe's, there's no way I would have done business with someone like Terry (sales manager) or Allen Samuels as a whole. The only thing that made that sell even possible was limited supply of a vehicle I really liked, my immediate need for my job, and the low price they were able to provide (at least when compared to the other two models available). My visit there tomorrow will be my last and I will make sure anyone I know who is interested in a Hyundai (or any vehicle) will stay as far away from there as possible. In retrospect, I would have gladly paid $1,000 extra somewhere else so I could rest better at night knowing my money is not lining the pockets of an awful organization such as Allen Samuels. I still feel dirty about it, and I mean that. The dishonest games with their pricing (after market adds which serve no purpose other than building profit in for them) may have been eclipsed by the dishonest and relentless pursuit by the financing department for warranties of varying types. My sales rep was decent enough but he's trapped in an awful organization. I advised him to run, not walk, to another job as there is no way he will get return business there. He won't get good reviews on the Hyundai survey either and that will unfortunately impact his pay. DO NOT DO BUSINESS HERE! Pay more elsewhere if you have to. Trust me. More

Could not ask for better experiences I've had the need to go to this Hyundai dealer three times. Once for a recall issue, another for service, and the most recent for a tire repair. On I've had the need to go to this Hyundai dealer three times. Once for a recall issue, another for service, and the most recent for a tire repair. On all three occasions the customer service provided by the team was phenomenal. I wish I could remember all the service members with whom I interacted, but you can't go wron with anyone on the team. Thanks for a Fort Worth newcomer. MA More