Back

AutoNation Hyundai O’Hare - Service Center

Des Plaines, IL

4.3
283 Reviews

283 Reviews of AutoNation Hyundai O’Hare - Service Center

Sort by
May 28, 2025

The dealership overall has been fantastic, The Service Department could use some improvement in listening to and acting upon the customers remarks More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin and Andy
May 30, 2025 -

AutoNation Hyundai O’Hare responded

Hello, we appreciate you taking the time to leave us this feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (847) 346-0144 to discuss what we can do to help.

May 26, 2025

My problem doesn't fix. I was asked to come back in another day leave the car for two days and no answer how many I have to pay.No car for me available for this two d More

by Dm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know
May 27, 2025 -

AutoNation Hyundai O’Hare responded

Hi, we regret to hear that you had a negative experience with us, but we would appreciate the chance to turn your experience around. We would like the opportunity to address your concerns. Please reach out to us directly at (847) 346-0144 when you have a chance. Thank you, and we look forward to hearing from you.

May 07, 2025

The dealership made the whole process so easy and smooth for me. Checked me in quickly and when finished. More

by srkneipp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander
May 09, 2025 -

AutoNation Hyundai O’Hare responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2025

Car was ready way sooner than expected, and fixed right! Came in for an electrical repair, got a loaner, They ordered parts I had it back incredibly fast!. No muss/fuss. More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Mar 02, 2025 -

AutoNation Hyundai O’Hare responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 13, 2025

service is very professional and courteous on getting me in to get my vehicle serviced. great communication of the status of my vehicle while working on it More

by April.Franklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex and Andy both are wonderful and helpful
Feb 14, 2025 -

AutoNation Hyundai O’Hare responded

Hi April, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2024

The Service Department is top notch and the Service Manager Andy and Service Advisor Matthew both deserve praise. Not only are they both on point but honest, up front and are no nonsense. All of which More

by CarbonaraJoseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy and Matthew
Oct 19, 2024 -

AutoNation Hyundai O’Hare responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 09, 2024

Sales experience was pretty good, no real problems. They service has been solid. I would recommend this dealership to others More

by ttocs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 10, 2024 -

AutoNation Hyundai O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Hyundai O'Hare and we hope to be of service again in the future.

June 18, 2024

I really like someone to call. me. Saturday a had the worst experience whit you guys. More

by Aurelian puscau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
Jun 19, 2024 -

AutoNation Hyundai O’Hare responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

June 17, 2024

Easy to work with, scheduling was easy, wait area was clean and comfortable! Staff and advisers were readily available More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not recall Andy and possibly Alex
Jun 18, 2024 -

AutoNation Hyundai O’Hare responded

We are pleased to hear you had such a positive experience with us, Susan! Feel free to stop by if you ever need any more help.

June 15, 2024

Recall issue was addressed along with a couple of other issues that needed some attention More

by forensic13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Jun 19, 2024 -

AutoNation Hyundai O’Hare responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

1
...