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AutoNation Hyundai O’Hare - Service Center

Des Plaines, IL

4.3
286 Reviews

286 Reviews of AutoNation Hyundai O’Hare - Service Center

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August 13, 2025

Fast, efficient handling of a problem for a walk-in customer. Very good experience that will influence my future selections. More

by rapacz3680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not recall
Aug 17, 2025 -

AutoNation Hyundai O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 17, 2025

Unmatched customer service and quality repairs! Ahmed walked me through everything and helped me make informed decisions! More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmed
Jul 21, 2025 -

AutoNation Hyundai O’Hare responded

Hi Mark, thank you for your positive review. We're happy to have served you. We always strive to provide personable, excellent customer service. Thank you again for the review!

July 09, 2025

Efficient. Very clean service area. Courteous staff. Quick check in. Car was serviced promptly and returned clean. More

by tinman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svc manager
Jul 13, 2025 -

AutoNation Hyundai O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 28, 2025

The dealership overall has been fantastic, The Service Department could use some improvement in listening to and acting upon the customers remarks More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin and Andy
May 30, 2025 -

AutoNation Hyundai O’Hare responded

Hello, we appreciate you taking the time to leave us this feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (847) 346-0144 to discuss what we can do to help.

May 26, 2025

My problem doesn't fix. I was asked to come back in another day leave the car for two days and no answer how many I have to pay.No car for me available for this two d More

by Dm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know
May 27, 2025 -

AutoNation Hyundai O’Hare responded

Hi, we regret to hear that you had a negative experience with us, but we would appreciate the chance to turn your experience around. We would like the opportunity to address your concerns. Please reach out to us directly at (847) 346-0144 when you have a chance. Thank you, and we look forward to hearing from you.

May 07, 2025

The dealership made the whole process so easy and smooth for me. Checked me in quickly and when finished. More

by srkneipp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander
May 09, 2025 -

AutoNation Hyundai O’Hare responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2025

Car was ready way sooner than expected, and fixed right! Came in for an electrical repair, got a loaner, They ordered parts I had it back incredibly fast!. No muss/fuss. More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Mar 02, 2025 -

AutoNation Hyundai O’Hare responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 13, 2025

service is very professional and courteous on getting me in to get my vehicle serviced. great communication of the status of my vehicle while working on it More

by April.Franklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex and Andy both are wonderful and helpful
Feb 14, 2025 -

AutoNation Hyundai O’Hare responded

Hi April, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2024

The Service Department is top notch and the Service Manager Andy and Service Advisor Matthew both deserve praise. Not only are they both on point but honest, up front and are no nonsense. All of which More

by CarbonaraJoseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy and Matthew
Oct 19, 2024 -

AutoNation Hyundai O’Hare responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 09, 2024

Sales experience was pretty good, no real problems. They service has been solid. I would recommend this dealership to others More

by ttocs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 10, 2024 -

AutoNation Hyundai O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Hyundai O'Hare and we hope to be of service again in the future.

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