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AutoNation Hyundai O’Hare - Service Center

Des Plaines, IL

4.3
283 Reviews

283 Reviews of AutoNation Hyundai O’Hare - Service Center

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December 12, 2022

The service department at Autonation Hyundai OHate is very professional. They welcome you on arrival. The intake process is smooth and efficient. I am a repeat customer of the dealership, in car purchase More

by RAcheter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Andre
Dec 15, 2022 -

AutoNation Hyundai O’Hare responded

Hi Racheter, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 12, 2022

The dealership handled my appointment with accuracy,, efficiency and were very courteous. I was very pleased with the service. More

by Kmcgrath825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 15, 2022 -

AutoNation Hyundai O’Hare responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

November 21, 2022

Andre and the team explained the work and answered all my questions. The work was completed on time. Good job!! More

by macmort25@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
Nov 23, 2022 -

AutoNation Hyundai O’Hare responded

We are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 18, 2022

Andre was awesome. Came in for an oil change and he got me in and out fairly quickly. More

by K1sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
Nov 22, 2022 -

AutoNation Hyundai O’Hare responded

Hi, we are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 17, 2022

Service was quick and easy. Polite and helpful employees. Waiting room was clean and complimentary coffee. More

by Mjwchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randolph
Nov 21, 2022 -

AutoNation Hyundai O’Hare responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 10, 2022

I always take my care here for regular maintenance and would not even consider going anywhere else! More

by nicholeaflynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't Remember, but he was great!
Nov 18, 2022 -

AutoNation Hyundai O’Hare responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 09, 2022

I purchased a vehicle here in 2017 and brought it in to be serviced yesterday with some questions about my contract and maintenance. The service rep, Randolph, was fantastic. He led with compassion and pro More

by rachaelberrios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randolph
Nov 16, 2022 -

AutoNation Hyundai O’Hare responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

October 27, 2022

Fast, Friendly and Honest service advisors and technicians. I been getting my service since I purchased my vehicle in 2017. Although, there were some turnover in employees AutoNation continues to More

by Glenn J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor Randy Lawrence
Nov 04, 2022 -

AutoNation Hyundai O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 24, 2022

Friendly service. The tech said it would take about an hour and it took about an hour. Clean and comfortable waiting area. More

by kbraglia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Oct 31, 2022 -

AutoNation Hyundai O’Hare responded

We are pleased to hear you had such a positive experience with us, Kbraglia! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 23, 2022

The recall took less time then planned. But, I just had the air filter changed in October. I forgot about it. They said the air filter needed changing so I told them okay. Found my paper fr More

by auntchrissy47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 31, 2022 -

AutoNation Hyundai O’Hare responded

Hi, we are deeply disappointed by your experience at AutoNation Hyundai O'Hare. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (847) 346-0144 to discuss what we can do to help.

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