AutoNation Hyundai Savannah

I have serviced my vehicle at this establishment for 5 years. After multiple email contacts online, I booked my car in for a standard service. I specifically stated I would wait for the car. On ar years. After multiple email contacts online, I booked my car in for a standard service. I specifically stated I would wait for the car. On arrival at the appointed hour, I asked specifically how long the service would take. I was advised between an hour and 90 minutes. That I took as a fair assessment as after all it was essentially just an oil change and check. After 90 minutes I enquired about the progress and was told the car was third in line. That meant nothing to me so I asked for additional detail. Long and short, they had no idea. In fact, the parties attending to me appeared particularly clueless and did not give any degree of comfort that they knew what they were doing. Based on that, and the poor overall attitude, I told them to cancel my appointment and I left the dealership. I will not be back. More

I had a 10:30 service appointment left to go back to work due to an event that we were having. I was told that the car should be ready in 2.5 hrs, which was perfect. My co-worker dropped me off at 1:15 and I due to an event that we were having. I was told that the car should be ready in 2.5 hrs, which was perfect. My co-worker dropped me off at 1:15 and I discovered that they never touched my car. Did the people who arrived after me somehow jump ahead of me because they were waiting on site? Who knows? I took my car and spent the rest of my afternoon trying to find another place to fit me in. I never had a problem when it was Peacock Hyundai; but this is my second visit to AutoNation and the experience has been underwhelming. That's unfortunate since I tend to be loyal to brands and dealerships. More

The service department is absolutely terrible! !! They told me for over five months they didn’t have the part to fix my recall and once they got it they scheduled my appointment for 9am. We came to !! They told me for over five months they didn’t have the part to fix my recall and once they got it they scheduled my appointment for 9am. We came to check on the vehicle around 3pm and it hadn’t been moved. DO NOT BUY A VEHICLE HERE!!!!! More

Negative experience. No call backs or updates since the car was in their possession since September. We picked up car on Dec 8 with more issues. There was no oil in engin No call backs or updates since the car was in their possession since September. We picked up car on Dec 8 with more issues. There was no oil in engine, engine light on, leak from under vehicle, and engine splash shield improperly installed because the bolt was missing and hanging under the vehicle. GM stated his lead mechanic would address and repair my concerns next day priority. Not! We got a bunch of wait one moment and then my college son drove away with engine light still on, no explanation why there was no oil in vehicle, and the leak they claim was from an area they did not touch when they replaced the engine. However, they did fix the shield. The leak was not there before it was in the dealership's possession. Do Better AutoNation Hyundai! More

I had a 9:30 appointment December 9, for an oil change and an air & fuel filter change. I waited 4 hours for them to complete my car. Since their name has changed to AutoNation Hyundai Savannah their serv and an air & fuel filter change. I waited 4 hours for them to complete my car. Since their name has changed to AutoNation Hyundai Savannah their service has been lacking. What happen to the former employees before the name of the company changed? Much improvement is needed! More

It was a great first experience with AutoNation Hyundai Savannah. The customer service was great and welcoming and the period for waiting was quick compared to other dealership services. Savannah. The customer service was great and welcoming and the period for waiting was quick compared to other dealership services. More

Not a great experience. First they are in the process of a move and the service center check-in area is small, tight and confused. Staffers were zipping in and out, and (e First they are in the process of a move and the service center check-in area is small, tight and confused. Staffers were zipping in and out, and (even after arriving 5 minutes before my scheduled appointment time) I waited in line for check in for 15 minutes. Once there, any time I was face to face with a staffer, they were friendly and helpful, BUT one told me that they were doubled booked all day! When I asked how long my wait time would be for a recall, the initial estimate was.... 4 HOURS!. Luckily for me, my 4 hour wait was only 2-and-a-half hours. HMMM .... should I be thankful? Once again I stood in line for 10 minutes and once again, when connecting with an actual person, they were pleasant, efficient and easy to work with. However, someone was responsible for this screw-up and wasting a big chunk of my day. More

My experience with this company since the day I purchase my car has been Excellent. I have always been greeted with a smile and a welcoming conversation. Yes I would refer this company to anyone who asks. my car has been Excellent. I have always been greeted with a smile and a welcoming conversation. Yes I would refer this company to anyone who asks. More

I’ve been with Hyundai Savannah for about 4 years and they have been incredibly helpful and informative! Also, the customer service is always top notch! they have been incredibly helpful and informative! Also, the customer service is always top notch! More

over 2 hours for a oil change. ..One mechanic and one service writer not enough on a Saturday morning...If management has money to tear down the old dealership buildings and put up ..One mechanic and one service writer not enough on a Saturday morning...If management has money to tear down the old dealership buildings and put up a brand new one then you can add personnel to the service department. More