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AutoNation Hyundai Valencia
Santa Clarita, CA
498 Reviews
If you're shopping for a Hyundai in the North LA area, be sure to visit AutoNation Hyundai Valencia. Our state-of-the-art showroom features one of the largest inventories of new and used Hyundai vehicles for sale in the area, including the latest new cars, trucks, and SUVs. Located on Creekside Road at the Valencia Auto Center, our showroom is easy to find, too. Whether you're shopping for your first Hyundai, or are a longtime Hyundai owner, our team at AutoNation Hyundai Valencia is here for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 498 reviews
August 14, 2023
Understaffed, poor communication, failure to answer calls to customer service. This was the worst experience at a car dealership in my 72 years of life. to customer service. This was the worst experience at a car dealership in my 72 years of life. More
by scvtony
Employees Worked With
Matt
August 11, 2023
The service department needs to be more efficient. They use a call center for making appointments instead of a direct call to the on location department. Bringing in your car can be a wait as you must They use a call center for making appointments instead of a direct call to the on location department. Bringing in your car can be a wait as you must see the “advisor” assigned to you. That’s by appointment. However, picking up your vehicle is another story. They don’t have a service desk where you go to pay and then have your vehicle called up. You have to wait to see your “adviser” who will take care of it. If your advisor is busy with another customer it can he a long wait. The folks ste very friendly and it’s not their fault. It’s management at Autonation Hyundai of Valencia. And by the way, if you live more than 6-8 miles from the dealership, they will not shuttle you as they don’t have one. Instead they call Lyft and will pay for up to 6-8 miles at which point you will be dropped off and perhaps get the Lyft driver to continue or make other arrangements. This is not the way to run a dealership. More
by Stu
Employees Worked With
Jonathan
August 11, 2023
manager william is a crook! i brought in my car again after he basically begged me to because no one reset my oil change reminder for one and number two the technicians left fin i brought in my car again after he basically begged me to because no one reset my oil change reminder for one and number two the technicians left finger prints all over my car! he told me that i need to deal with and not problem! he not of to my vents! e tactic or the one way it’s not found! but who knows! i am not going to earphones. sirius xm is okay but the way they left feces on the coolant was not of the music player by apple so i really think grand of the palisade but it smells like.ear wax is gross especially when he was not telling the yellow dog that the litter needs to be changed. funny i but hyundai and i have two sodas but no ice cubes. More
by Ed sells
Employees Worked With
william magnuro, john hugs, chelsea
August 04, 2023
Service advisor Joseph took me in without an appointment and to my surprise he got me out of there in under 2 hours. The service manager was pretty rude though. and to my surprise he got me out of there in under 2 hours. The service manager was pretty rude though. More
by Mayasol Corporation
Employees Worked With
Joseph Goldman
August 01, 2023
Had my car towed in and was informed that because it was so busy and many cars before me waiting to be looked at, that I would have to wait a week and a half to get a diagnosis. Joseph kept me updated and t so busy and many cars before me waiting to be looked at, that I would have to wait a week and a half to get a diagnosis. Joseph kept me updated and to my surprise my car was ready to go in 4 days! Love the new building. More
by alienauntiem
Employees Worked With
Joseph Goldman
July 26, 2023
For the past few years, we have been taking our car to Hyundai Valencia service department for routine services. Matthew, the service manager, is one of the most helpful and knowledgeable individuals we h Hyundai Valencia service department for routine services. Matthew, the service manager, is one of the most helpful and knowledgeable individuals we have encountered in the industry. He consistently provides excellent service and takes the time to thoroughly explain everything and answer all of our questions. On top of that, he’s just a really cool guy! More
by ff2000tbrowne
Employees Worked With
Matthew
