AutoNation Hyundai Valencia

This was my first visit at this location after recently moving to Valencia. I needed an oil change and the service light recently came on from low tire pressure. I also added a transmission fluid change se moving to Valencia. I needed an oil change and the service light recently came on from low tire pressure. I also added a transmission fluid change service. Check in was easy, and Anthony quickly took care of the paperwork. Left the car for the day, no shuttle or ride share service offered. Received a call later in the day that the car would be done in an hour and headed back to dealer. Paid and picked up the car after a wash. The service light for low air pressure was still on. I asked why isn't the light off if the tires were filled? I was told the light would reset after driving a couple of miles and the tires had been filled. The light never went off as I drove home. I checked my PSI on all 4 tires, one tire was 8 PSI lower than the other three after driving. I filled the tire, and the light immediately went off. After paying over $500 for my service, and receiving paperwork all four tires had been filled and the car driven to test, I now question if what I'm paying for is actually done to the vehicle. I did call and tell the service rep what had happened, and he said he will inform the service foreman. Not a great first impression. More

The service team is professional,, knowledgeable and care about their customers. Thank you for all you do! about their customers. Thank you for all you do! More

Severely understaffed. My car was in servicing for 9 days. Ian was friendly and helpful but techs couldn’t keep up My car was in servicing for 9 days. Ian was friendly and helpful but techs couldn’t keep up More

Had a glitch after an oil change and Ian took care of it immediately without hesitation and resolved the issue the next morning. my concerns were addressed. immediately without hesitation and resolved the issue the next morning. my concerns were addressed. More

Thank you! For great deal and great customer service. Very happy customer. AutoNation Hyundai Valencia, awesome place of business. For great deal and great customer service. Very happy customer. AutoNation Hyundai Valencia, awesome place of business. More

They gave me all kinds of excuses not to fix my car with warranty I will never buy hyundai warranty I will never buy hyundai More

Service was good and returned clean car. Only issue 2 hours and half for oil change. Only issue 2 hours and half for oil change. More

Great customer service. Edward was great from the moment we walked in. Very friendly never pushy at all. Paul helped very much as well. Nef at the end explained everything v Edward was great from the moment we walked in. Very friendly never pushy at all. Paul helped very much as well. Nef at the end explained everything very well. I love how Edward checked in a few days later as well. Thank you very much team More

This dealership was wonderful from start to finish. Very thorough and went the extra mile to accommodate me and all my questions answered perfectly. I Hugo recommend a trip to Hyundai before going anyw Very thorough and went the extra mile to accommodate me and all my questions answered perfectly. I Hugo recommend a trip to Hyundai before going anywhere else! More

Very considerate and flexible. They were able to squeeze my car maintenance in even when I accidentally came on the wrong day. They were great with communication and answered any q They were able to squeeze my car maintenance in even when I accidentally came on the wrong day. They were great with communication and answered any questions I had. Nice new building too! More