AutoNation INFINITI Tustin - Service Center

I always bring my Infiniti to this location. The staff is always helpful and walks me through what needs to be done. In some instances, my repairs have been out of the warranty time limit but I The staff is always helpful and walks me through what needs to be done. In some instances, my repairs have been out of the warranty time limit but I ask that they confirm that it definitely has passed warranty and they will check for me. I did have an issue one time where an item was under warranty and I had to get a refund. More

This review is for Irvine Porsche and Natasha Opperman. I had a very unfortunate windshield crack. I contacted Natasha and she immediately found an appointment to have my windshield replaced. As usual, he I had a very unfortunate windshield crack. I contacted Natasha and she immediately found an appointment to have my windshield replaced. As usual, her service and that of the service department was perfect. I so appreciate the communication provided before, during and after the service. In all my years of owning vehicles, this is by far the best service we’ve ever received. Thank you Natasha and Irvine Porsche. More

Professional, friendly and clean location. Great service. Lobby is comfortable with great free coffee and snacks. Great service. Lobby is comfortable with great free coffee and snacks. More

Excellent service and honesty Linda was very kind answering my messages and Chris also kept me informed in the process Thanks a lot answering my messages and Chris also kept me informed in the process Thanks a lot More

Excellent customer service, very knowledgeable and helpful. Beautiful and clean lobby. Overall great experience from start to finish. helpful. Beautiful and clean lobby. Overall great experience from start to finish. More

The dealership as a whole is professional and responsive to customer needs, but recently, I brought my car in for a service because my service light/alert came on and my tire pressure alert came on as well. to customer needs, but recently, I brought my car in for a service because my service light/alert came on and my tire pressure alert came on as well. I picked up my car upon completion of service. The same day, the tire pressure alert came on again and now I have to return my car to the dealership. VERY INCONVENIENT!!!! More

Coming down from NorCal and needed the service, in and out quickly, my advisor is great. Thank you. out quickly, my advisor is great. Thank you. More

Gabriel was very nice and also very helpful! The service was great and they gave me my car at the time they said.... The service was great and they gave me my car at the time they said.... More

Everyone was very nice when I had to return for minor service on my car. Someone always came by and asked if I needed anything while I waited. The young man who checked me in, also made sure I was comfor service on my car. Someone always came by and asked if I needed anything while I waited. The young man who checked me in, also made sure I was comfortable. More

Courteous and friendly. Wait for service member was minimal. Kept me informed and updated about my car in timely matter. Wait for service member was minimal. Kept me informed and updated about my car in timely matter. More