AutoNation INFINITI Tustin - Service Center
Tustin, CA
275 Reviews of AutoNation INFINITI Tustin - Service Center
Dealership did not keep the appointment they scheduled two days earlier. I arrived at the appointed time and was told that they did not have the tires for my car. Long story short, I had to have a frien two days earlier. I arrived at the appointed time and was told that they did not have the tires for my car. Long story short, I had to have a friend and his wife drive to the dealership all the way from Yorba Linda so that he could drive my car home after sunset. I could have been told that the dealership was not ready to service my car and avoided all the problems they created for me. Also, when I called the service department to find the status, I was connected with an off-site person who was not able to do anything. I ended up calling the sales department and a very helpful salesperson went to the service department and told them to call me. No one offered me an explanation why they did not reschedule or why they did not keep me informed of the status so that I would not have had to make other arrangements to get my car home. More
Modern facility, you are greeted and everything about your card is kept on file so you have active history and you quick analysis of how your Infiniti is operating. Pricing is fair and you can arrange a your card is kept on file so you have active history and you quick analysis of how your Infiniti is operating. Pricing is fair and you can arrange a loaner if needed. Many instances you can wait for your service. It makes it about as pleasant an experience as you can have also work area with WiFi so you stay connected to your work! More
Service was efficient and work was done efficiently. I didn’t have a lot of time, and will schedule the balance of work to be done in next month. Always get good service I didn’t have a lot of time, and will schedule the balance of work to be done in next month. Always get good service More