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AutoNation INFINITI Tustin - Service Center

Tustin, CA

4.7
274 Reviews

274 Reviews of AutoNation INFINITI Tustin - Service Center

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July 19, 2022

Linda is great to work with. Quality work with affordable pricing and friendly staff. will revisit More

by Rahul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda
Jul 22, 2022 -

AutoNation INFINITI Tustin responded

Hi Rahul, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 15, 2022

Great service. Courteous and professional staff. Received a shuttle ride home and they picked me back up when the car was ready. This is the only place I have work More

by Lganahl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Rojas
Jul 18, 2022 -

AutoNation INFINITI Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 14, 2022

They were understaffed but still did great. The service manager was even working the desk on a Saturday. She provided frequent updates via email dice the phones were jammed due to short staff More

by Rboullon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda
Jul 14, 2022 -

Rboullon responded

They did not use short staffing as an excuse but did their best to provide the usual quality service!

July 13, 2022

Professional and courteous, good waiting area, timely service and a good car wash, quick check out with a final report. More

by Hamid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name but very nice
Jul 16, 2022 -

AutoNation INFINITI Tustin responded

Hello Hamid, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 07, 2022

Great service. and was done quickly. Checked all systems and let you know what was worn and needed to be replaced soon. More

by caren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't know
Jul 08, 2022 -

AutoNation INFINITI Tustin responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 30, 2022

Frank took care of me quick and Lan did an amazing job on finding the problem on my car, next day my car was ready for smog and ready to go More

by jesusbautista
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Jul 04, 2022 -

AutoNation INFINITI Tustin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation INFINITI Tustin! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 29, 2022

Willy was a good service representative I would definitely return and recommend any friend to get their car serviced here or simply recommend people to buy from this infiniti dealership . More

by Jonathan Martinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willy
Jul 02, 2022 -

AutoNation INFINITI Tustin responded

Hello Jonathan, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 27, 2022

Very comfortable and kind. My advisor helped me as much as he can and fast. More

by Jae Young Park
Recommend Dealer
Yes
Employees Worked With
Gabriel
Jun 30, 2022 -

AutoNation INFINITI Tustin responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 22, 2022

The team did a good job of getting me a quote before any service was started. They also provided a car wash and glossed my tires. My wife and I were pleased with our experience. More

by OC - Infinity Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Jun 24, 2022 -

AutoNation INFINITI Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 21, 2022

When arriving no one greeted me. Waited for someone to greet me but no one did so I had to walk inside. When going to other Infiniti dealerships they would always open my car door fo More

by gracebz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel
Jun 22, 2022 -

AutoNation INFINITI Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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