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AutoNation INFINITI Tustin - Service Center

Tustin, CA

4.7
274 Reviews

274 Reviews of AutoNation INFINITI Tustin - Service Center

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May 05, 2022

The staff were very attentive, friendly & made sure we were comfortable during our time waiting for our vehicle. We were offered coffee, water & snacks. Our vehicle was also given a complimentary car wash More

by rlarajr56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Paramo, Frank Guiterrez.
May 08, 2022 -

AutoNation INFINITI Tustin responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

May 02, 2022

Very professional. Willy communicated every step of the process very clearly. They make it easy to go there. More

by gast7562
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willi
May 05, 2022 -

AutoNation INFINITI Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 28, 2022

I’ve had 4 Infinity’s, and always took them to the dealership for service. Even though I didn’t buy the car from this dealership, they treat me as if I did. Always courteous and friendly. More

by jcipolla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel and Willy
May 01, 2022 -

AutoNation INFINITI Tustin responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

April 28, 2022

Gabe and Linda manager, did a good job of keeping me updated on status of repairs. More

by Mikegrm3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe, Linda
May 01, 2022 -

AutoNation INFINITI Tustin responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 26, 2022

Gabriel was fantastic and very helpful, He kept me appraised of all the updates with my car.,. More

by eliaquijada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel
Apr 28, 2022 -

AutoNation INFINITI Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

April 26, 2022

Excellent service Gabriel and Frank are always helpful and informative. Communications were timely and appropriate for our situation. More

by Wolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel and Frank
Apr 30, 2022 -

AutoNation INFINITI Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 20, 2022

Excellent service. No pressure to add on to what was already scheduled. Ready when promised. More

by Linda O.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco.
Apr 23, 2022 -

AutoNation INFINITI Tustin responded

Hello Linda, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 07, 2022

The dealership staff were very helpful. Everything went well. This is one of the best car dealerships I've been to. The service department was very helpful and treated me sincerely. More

by joy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Palomar
Apr 11, 2022 -

AutoNation INFINITI Tustin responded

Hi Joy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 05, 2022

Only thing I can say is . ..service department did not reset my car for the next yearly maintenance service due. More

by jakiec2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure... didn't get a name
Apr 08, 2022 -

AutoNation INFINITI Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 05, 2022

This is one of the best car dealerships I've been to. The service department was very helpful and treated me sincerely. More

by felvmssn
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
franco
Apr 08, 2022 -

AutoNation INFINITI Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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