AutoNation INFINITI Tustin - Service Center

Great people , they give me update on time, excellent service, they are the only can trust. service, they are the only can trust. More

First the good news. I purchased two high performance tires and the dealership (Tustin Infiniti) was very competitive on price. I checked with Costco first. I therefor I purchased two high performance tires and the dealership (Tustin Infiniti) was very competitive on price. I checked with Costco first. I therefore purchased the tires from the dealer. Everyone I dealt with was very polite and helpful. The bad news is, I dropped the car off at 10:30 and it wasn't ready till 5:30. I had only an oil change and two tires replaced. This was with an appointment! WIth an appointment, this should have taken two hours at best. Scheduling could be better. Laurence More

They were very helpful and seemed very concerned about my problem. They made sure I had a comfortable place to sit and then got me a loaner car. problem. They made sure I had a comfortable place to sit and then got me a loaner car. More

First time there at the dealership. Had an excellent service. Will go back there for sure next time I need service. Had an excellent service. Will go back there for sure next time I need service. More

Always had good experiences in the past with the service department, however, during my recent service visit (in for a routine oil/filter change) I was called and recommended what turned out to be an unnece department, however, during my recent service visit (in for a routine oil/filter change) I was called and recommended what turned out to be an unnecessary service on the car. I obviously didn't have my service history available during the phone call so I agreed to the $375 item. It seemed a little unusual that this item was over due so I checked and it had been done on schedule. The service rep did reduce the charge but I still paid for an unneeded maintenance item. More

Infinity of Tustin never fails Always professional Great Customer Service Thankyou Frank Gutierrez Service Advisor Great Customer Service Thankyou Frank Gutierrez Service Advisor More

Was in on Saturday for an oil change. I needed new tires as well and the advisor worked with me to find tires in my price range and gave me a discount. I will be back -- they were great! I needed new tires as well and the advisor worked with me to find tires in my price range and gave me a discount. I will be back -- they were great! More

Great service. very friendly and thorough. Would recommend any time. Frank called me to inform me about the progress and the pick up worked flawless. very friendly and thorough. Would recommend any time. Frank called me to inform me about the progress and the pick up worked flawless. More

Great service and accommodations while my vehicle was being serviced. Will recommend family and friends being serviced. Will recommend family and friends More

Great experience every time I bring my car in for service. Great customer service support, they are kind, hard working and most of all HONEST. Special thanks to Frank for always taking care of my bea service. Great customer service support, they are kind, hard working and most of all HONEST. Special thanks to Frank for always taking care of my beast, see you in 5,000 miles! More