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AutoNation INFINITI Tustin - Service Center

Tustin, CA

4.7
274 Reviews

274 Reviews of AutoNation INFINITI Tustin - Service Center

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September 26, 2023

Service was great, advisor kept me informed. Even the service manager stepped out to make sure my service exceeded expectations. More

by Remery2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Sep 28, 2023 -

AutoNation INFINITI Tustin responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 01, 2023

Was very please with the great service given to me during my visiting by them More

by mariogarcia65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hazel Gallardo-Lopez
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Sep 05, 2023 -

AutoNation INFINITI Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 19, 2023

Infiniti in Tustin is great. The customer service and knowledgeable staff is excellent. Thank you More

by anamaile912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Aug 24, 2023 -

AutoNation INFINITI Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 16, 2023

Very pleased with the service received. Quoted a time to pick up the car and it was on time . The staff greeted me with Sir how can we assist you, very professional More

by Charles chamoun
Recommend Dealer
Yes
Employees Worked With
Jeffrey Nguyen, Joseph pecoraro, Hoya
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Aug 23, 2023 -

AutoNation INFINITI Tustin responded

Hi Charles, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

August 16, 2023

Very professional staff greets customers with yes Sir. Promised to complete the service on time and they did. Complements to their manager Joua Cha More

by Charles chamoun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joua cha
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Aug 24, 2023 -

AutoNation INFINITI Tustin responded

Hi, we appreciate you taking the time to leave us a response, Charles! Feel free to stop by if you ever need any more help.

August 16, 2023

The staff was very professional , I was greeted immediate when I arrived. I was promised the car at a certain and they met that time. The service manager Joua Cha( I may have misspelled her name) I noticed More

by Charles chamoun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joua Cha ( service manager)and Jeffrey Nguyen
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Aug 24, 2023 -

AutoNation INFINITI Tustin responded

Hi Charles, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

August 12, 2023

Staff and service was fine. .. wait time was an issue... overall experience was ok...thanks More

by pdandresen
Recommend Dealer
Yes
Employees Worked With
???? All were polite...
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Aug 16, 2023 -

AutoNation INFINITI Tustin responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (714) 627-5556. We hope to hear from you.

August 10, 2023

Service went really well. Car was done in a decent amount of time, and Hazel was awesome with her customer service through the entire process. More

by hokies20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hazel
Report | Print
Aug 14, 2023 -

AutoNation INFINITI Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 08, 2023

The staff is very responsible and insists on completing every job despite exceeding working hours More

by 1049803216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Aug 11, 2023 -

AutoNation INFINITI Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 31, 2023

Dealership is very clean. Hazel Lopez was very Professional and helpful. Didn't wait long for them to pull up my car and was out within 5 minutes. More

by omarmartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hazel Lopez
Report | Print
Aug 07, 2023 -

AutoNation INFINITI Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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