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AutoNation Nissan Chandler

Chandler, AZ

4.5
1,054 Reviews
For Nissan shoppers in the Southeast Phoenix area, there is no better place for new and used Nissan cars, trucks, and SUVs than AutoNation Nissan Chandler. Our Chandler, AZ showroom features one of the largest inventories of new and used Nissan cars, trucks, and SUVs in the Phoenix area, including all of the latest models. And with our exclusive lease and finance specials, getting behind the wheel of a new Nissan is easier than ever. So whether you're trading-in for a new Nissan car, truck, or SUV, or getting behind the wheel of a Nissan for the very first time, we are sure to have the perfect Nissan for you
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1350 S Gilbert Rd

Chandler, AZ

85286

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Showing 1,054 reviews

January 05, 2024

We had a great experience with multiple staff members while purchasing our new car. Previous interactions with other dealerships have been mediocre at best. We feel like we will be cared for and remember More

by Kerry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Bell, David Workman
Jan 08, 2024 -

AutoNation Nissan Chandler responded

Hi Kerry, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

December 23, 2023

I was extremely disappointed when I found out that my recent vehicle purchase did not have the equipment that I was told it had. I traded in my 2018 Nissan Frontier with 31,XXX miles. The truck had eve More

by Denny
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Zarate, Kevin Bell,
Dec 25, 2023 -

AutoNation Nissan Chandler responded

Hello Denny, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 630-2828 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Dec 28, 2023 -

Denny responded

I called the number you provided on 12/26/23 and asked for the General Manager. Instead, I was transferred to the Customer Experience representative and again explained everything to him. He promised not to leave me hanging and would call me back by end of day (12/26/23). On 12/27/23, I called again and requested the status on resolution of my issue. I received a call back later and told it would cost me another $1000 to have the radio replaced. I explained that was not acceptable and I firmly believe the dealership should resolve this issue. The Customer Experience representative acknowledged my position and advised me that he was just the messenger and not the decision maker. He said he would get back to me, hopefully by the end of day (12/27/23). Since I did not receive a call back, I called again this morning (12/28/23). It's now 1:30 pm local and I'm still hanging. I was very impressed with Nissan and their staff upon my initial visit. However, since then, I have become increasingly more upset, disappointed, and shocked by their unwillingness to fix the problem they created.

December 13, 2023

I didn't have to wait too long for them to fix my car's recall. More

by Tate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny B
Dec 15, 2023 -

AutoNation Nissan Chandler responded

Hi Tate, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 06, 2023

Service was was a basic oil change/tire rotation by appointment. I was greeted immediately. Chasity kept me informed by text until my car was delivered, washed and before the estimated time. Service wa More

by Joe K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chasity
Dec 09, 2023 -

AutoNation Nissan Chandler responded

Hi Joe, we're happy you found our staff to be so supportive during your experience here at AutoNation Nissan Chandler. If you ever need help, just give us a call. Happy motoring!

December 06, 2023

As usual, my service was top notch. My service advisor, Julio, was efficient, friendly and knowledgeable. The work was done correctly and my car was ready when promised. More

by clrosinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Abraham
Dec 09, 2023 -

AutoNation Nissan Chandler responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Nissan Chandler. If you ever need help, just give us a call. Happy motoring!

December 05, 2023

As usual excellent service from Auto Nation Nissan Team. Also, as usual, Jennifer was tremendous with her knowledge and assistance. More

by jamesh4263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Dec 08, 2023 -

AutoNation Nissan Chandler responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 03, 2023

Good service , good sales people, very knowledgeable about the product, and they were willing to negotiate ,very happy More

by nellybonet
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
John groff
Dec 05, 2023 -

AutoNation Nissan Chandler responded

Hi, thanks for your praise and kind comments about our team. If you need more help, our team is available to talk -- safe travels!

December 01, 2023

Service center is great. Patrick is my advisor. He was real good in explaining everything that needed to be done. They needed car longer, so shuttle took me home and picke More

by Leepskip
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick, Mary
Dec 04, 2023 -

AutoNation Nissan Chandler responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

November 28, 2023

Good service and done in a timely fashion sales personnel very nice and friendly answer questions keep up the good work More

by Rdwiggs1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Dec 01, 2023 -

AutoNation Nissan Chandler responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 23, 2023

❤️ the AutoNation Nissan Team. Jennifer my service advisor, Anthony, Service Mgr, Peyton, and I even met my mechanic this time… TOP Notch TOP shelf Customer Service. They take c More

by CKid3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, Svc Mgr, Jennifer, Svc Adv, Peyton, Svc, Milj, Svc Tech
Nov 24, 2023 -

AutoNation Nissan Chandler responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

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