AutoNation Nissan Las Vegas

Service department is terrible. They will charge you for warranty work by saying it needs diagnosis and then tell you nothings wrong or we couldnt duplicate problem. Took my daughters car in for a tranmissi warranty work by saying it needs diagnosis and then tell you nothings wrong or we couldnt duplicate problem. Took my daughters car in for a tranmission problem which is known on these nissans and because they drove the car 21 miles and checked it with a scan tool it was good. Fortunately I got them to waive the $120.00 diagnostic fee. Also which I've never paid for or ever been mentioned to me at other dealer where I've had this cars transmissin looked at in CA. The cars issue happens after a period much longer than 21 miles and its caused by the transmission over heating making the vehicle go into limp mode and keeping you from being able to flow with traffic making it very UNSAFE. They probably make a ton of money $120 at a time telling people there's no lroblem or we can't duplicate the issue. More

Terrible Nothing but lies and sales by intimidation. Very high pressure sales tactics. I was kept here for 4 hours while they held my car keys (for trade-in ap Nothing but lies and sales by intimidation. Very high pressure sales tactics. I was kept here for 4 hours while they held my car keys (for trade-in appraisal) and told over and over again that it would only be another 10-15 minutes. At the end I agreed to lease a car that I was told had 10 miles on it and it was to be delivered later in the week. After looking up the VIN number online later I found out that the car actually has 657 miles on it. Way off and not "new". I was blatantly lied to. Very shady salesmen at this dealer. Definitely avoid. More

Poor financial service I went there to purchase a car then the guy from sell was nice he filled up my application and then gave the application to other guy then the seller I went there to purchase a car then the guy from sell was nice he filled up my application and then gave the application to other guy then the seller came back he said yes u can get approved then we were waiting for 6 hours coz the guy from finance had more costumers after 6 hours the guy from finance said we were next to sign the document then when finally was our turn he called us and told us that wasn’t approved why they made us waited for 6 or 7 hours for that answer and I went to abc Hyundai next day and got approved on Hyundai Santa Fe 2018 More

3 times higher repair quote than another nissan dealer in LV Took our 2012 versa into service dept 11-10-17. Told them the symptoms of an issue with the car. An hour later the service writer says they had ans Took our 2012 versa into service dept 11-10-17. Told them the symptoms of an issue with the car. An hour later the service writer says they had answers on what was wrong. The guy named Blake said the brake switch needed replaced, said it would cost $350.00, and that it would take 1 1/2 hours. I asked if it could wait a couple days so I could have my husband bring it back. He said yes. My husband called a different Nissan service dept and was quoted a price of $82.00 for parts and labor taking less time to repair. Before we could take it in we discovered we had no brake lights on the car which Blake never mentioned. Feeling it unsafe to drive we found a mechanic to come to our place and repair it for a total of $111.00 (parts & labor). This did fix the problem. My thoughts are that hopefully I wasn't quoted a repair price 3 times higher than else where because I'm a 60 yr old lady. More

Full of Crap Dealer!!!!!!! This is a true nightmare with this Dealership! I've been sold a 2012 Durango which it has not been working properly a week after I took it from the This is a true nightmare with this Dealership! I've been sold a 2012 Durango which it has not been working properly a week after I took it from the dealer. It brakes down on me in the middle of the street, I call the salesperson who is never available, then I called the financed Manager who decides to charge me more money to be able to close the deal, just to tell me she will get back with me, which she doesn't at all! Waited 4 hours in heat out there, I called my AAA to have my car towed to the service dept, they send me to the salesperson who I found inside her office, then she sends me back to Service Dept, at the end the only true and great help I get is from a young lady called Kim who works in the Rental car dept, who authorized for me to take a loaner car. However i was only going to be with out my car for the long labor weekend, which turned out to 2 weeks, them knowing I have 5 kids which is why I needed am Suv! Well they didn't care, no consideration or respect what so ever, never got a courtesy call from my salesperson or a manager, to top it off my plates expires while my car has been in their posesion at all time, they give me my car with expires plates, and still my vehicle not properly functioning, I go back the next day when they gave me the car to tell them my car plates are expired, I haven't been able to make use of my car, and now I have to pay for my plates which has been expired since they had my car, just to get an answer from the Manager (Dalily saying I suggest you just go pay your platesat the DMV!) In top of that I had to take my car to the Dodge dealer to have a full inspection done since it not running properly, so here I am without a car, with more expenses added to me, with expired plates, and no car! None of them Salesperson, Manager or anyone has had the courtesy to call and see how they can help me out! Worst Customer Service Ever! Do not buy from this place you will regret it!!!!!!! More

crap service I bought a 2008 Nissan Sentra there in May 2017. Everything seemed to work fine for a while, the dealer even got me to obtain the "powertrain protecti I bought a 2008 Nissan Sentra there in May 2017. Everything seemed to work fine for a while, the dealer even got me to obtain the "powertrain protection plan" so that more on the car is covered in case something major breaks down. The dealer plays as if there is nothing wrong with the car but sure enough, the crap car struggles to stay idle and turns off when i blast the air conditioning because its over 100 degrees in Las Vegas at the time. The protection plan doesn't cover a dime. PAYMENT: So the diagnosis was around 80 bucks(not bad)...Nothing else was explained to me with helpful detail on what the car needed but that the bill would come out to 700.00...the actual total bill was over 800.00!! most of it being labor (553.00). So thanks for selling me a garbage car with your bs useless pledge paper that you put in my folder to make me feel better. And they left a pink rag on my passenger seat!!! More

Needed service while traveling We developed an over heating problem in our Titan truck while traveling to Oregon from Arizona. Suspected a faulty thermostat called to make an appoin We developed an over heating problem in our Titan truck while traveling to Oregon from Arizona. Suspected a faulty thermostat called to make an appointment and had the truck in before 9:30 am. It was after 11:30 when Frank found us and told us we needed a thermostat and the radiator was leaking and needed replaced estimate was $996... When asked where the leak was he didn't know , we asked how much for just the thermostat and his answer was $580.. the estimate cost us $80 and we headed back to Phoenix for a new thermostat and radiator cap , installed for a total of $121 with tax. I would avoid this dealer at all cost. More