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AutoNation Nissan Las Vegas - Service Center
Las Vegas, NV
591 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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591 Reviews of AutoNation Nissan Las Vegas - Service Center
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March 24, 2023
I brought in a 2014 Altima for lack of power on heavy acceleration. Ron Sharp contacted me and says they've diagnosed the concern and determined the transmission was causing my problem. I approved the tr acceleration. Ron Sharp contacted me and says they've diagnosed the concern and determined the transmission was causing my problem. I approved the transmission replacement for $6,168.07. After the transmission was replaced, Ron calls and says now the car needs a new fuel pump. I asked Ron if the symptoms were still the same after the transmission replacement and Ron and the Tech confirmed, the car still had the same exact symptoms. The fuel pump cuts out and loses fuel pressure under hard acceleration. It appears the tech misdiagnosed the concern and installed a new transmission. I expressed my concern about misdiagnosing and asked if they could remove the transmission since it DID NOT FIX my problem. I spoke to the Service Lane Manager, Mike, who says the transmission has been programmed to the car and it will not be removed. The excuse Mike used was there was an overheat code and the transmission had to be replaced. So I was sold a transmission for one overheat code even though that was NOT the reason for my issue. I'm not sure the Service Manager is even aware of the situation. Very disappointed. I feel robbed. How can any business operate by "shot gunning" repairs that were not needed. On top of it all, the vehicle was absolutely filthy and they couldn't even wash it after a $6,743.84 bill. More
by Micah
Employees Worked With
Ron Sharp
March 23, 2023
My service advisor is Ron Sharp. He always takes care any issues I have with my vehicle very knowledgeable and willing to assist you with any issues you may have with your vehicle. T He always takes care any issues I have with my vehicle very knowledgeable and willing to assist you with any issues you may have with your vehicle. To top it off the services are done pretty quick and at the end you are given of the detailed work done on your vehicle to include the following requirement for the next service. Very friendly and is willing to go out of his way to served you with your vehicle. Service with a smile. Awesome work Ron Sharp. Keep up your awesome work ethics. Bravo Zulu in military way of saying you did an awesome work. More
by Sam
Employees Worked With
Ron Sharp
March 20, 2023
Thank you Ron and Bill for getting my Pathfinder in to be serviced + repaired quickly and for making a rental car available while mine was in the shop. Ron kept me up to date on repairs, costs, and what was serviced + repaired quickly and for making a rental car available while mine was in the shop. Ron kept me up to date on repairs, costs, and what was and wasn't covered under my warranty. His friendliness + good communication was much appreciated! This dealership has a clean, comfortable waiting area with a TV, phone chargers, and coffee maker. More
by Shannon Johnson
Employees Worked With
Ron Sharp, Bill Buckley
March 16, 2023
Brought car in for a complimentary oil and filter change! Very knowledgeable service team with no pressured up-sale on services needed to be taken care of on that visit. Advised to complete soon! Very knowledgeable service team with no pressured up-sale on services needed to be taken care of on that visit. Advised to complete soon! More
by Systripes
Employees Worked With
Ron Sharp
