AutoNation Nissan Miami - Service Center

Buena atención y servicio al cliente. Me ayudaron con un vehículo mientras el mío estaba en reparación Me ayudaron con un vehículo mientras el mío estaba en reparación More

Repeat visit for the turbo on my 2022 Rogue. First visit went mostly well. I waited an hour after check in, and had to ask again to be seen. Seems they forgot I was there, but after that the ser First visit went mostly well. I waited an hour after check in, and had to ask again to be seen. Seems they forgot I was there, but after that the service was good. Most recently took it back in for the turbo again. This time they held the car overnight, but didn't provide a loaner. Hard to believe there's a parking lot across the street filled with dealership cars and they can't provide a loaner for a car under warranty. In any case, I threw away $70 on Uber that they also wouldn't reimburse. The next day they let me take my car home as the part they ordered was delayed (wonder why they wouldn't let me take it home the night before?), but at least that saved me some money. I was told they would contact me when the part came in, but I waited 10 days with no call. So I called them and was informed the part had arrived. After this, there were no issues. TL;DR - No policy in place to guarantee transportation when they hold your brand new car overnight. I had to be proactive in getting service and updates on a few occasions, when it should be them doing so. Otherwise, the service was okay. More

Service was great. I was in. And out super fast and they even washed my car while I waited. Will definitely recommend. I was in. And out super fast and they even washed my car while I waited. Will definitely recommend. More

Brendon was absolutely amazing. He took time out of his busy schedule to always keep me updated on a daily basis on my car’s status. He helped me understand what issues my car had a He took time out of his busy schedule to always keep me updated on a daily basis on my car’s status. He helped me understand what issues my car had and definitely made this whole stressful situation so much easier. More

I took my 2013 Nissan Altima for a recall regarding the headlights but when I came back to the dealership I asked the agent about the headlights and he said that the recall was for a hood latch. I’m not bl headlights but when I came back to the dealership I asked the agent about the headlights and he said that the recall was for a hood latch. I’m not blaming it on anyone but the whole time I thought I was there for the recall on the headlights. The service was great and they even offered me a free car wash. More

I must say that i am very sastified with the service that recieved. I will be back recieved. I will be back More

Brendon was very helpful, professional. thank you for your services. lo recomiendo a mis amistades gracias brendon por ser tan amable thank you for your services. lo recomiendo a mis amistades gracias brendon por ser tan amable More

I always have a great experience at Auto Nissan Miami. Joshua Gonzalez was a great employee who took care of me letting me know what my car needed. I highly recommend anyone to go there. Great customer se Joshua Gonzalez was a great employee who took care of me letting me know what my car needed. I highly recommend anyone to go there. Great customer service and knowledgeable technicians. More

It is always a pleasure to be received by the service advisors. I love the drive up experience but it is the representatives that make this routine task easy as pie. advisors. I love the drive up experience but it is the representatives that make this routine task easy as pie. More

Brendon was wonderful! So friendly, professional and helpful. Truly surpassed my expectations. Thank you Brendon! So friendly, professional and helpful. Truly surpassed my expectations. Thank you Brendon! More