AutoNation Nissan Miami - Service Center

Thank you AutoNation Nissan Miami and especially Jacquelyne for the excellent service and advice. Highly recommended. See you at my next service. 😉 Jacquelyne for the excellent service and advice. Highly recommended. See you at my next service. 😉 More

Muy bueno el trabajo que hicieron quede muy satisfecha, gracias,espero poder visitarlos pronto, gracias. gracias,espero poder visitarlos pronto, gracias. More

The service department took very good care of my vehicle. Provided excellent service. Great job! Provided excellent service. Great job! More

I received the best customer service, with my service advisor Joshua! He was very knowledgeable and attended all of my needs that I had with my car. He was very patient most all. An amazing quality to ha advisor Joshua! He was very knowledgeable and attended all of my needs that I had with my car. He was very patient most all. An amazing quality to have! Joshua kept informing me the status of vehicle consistently! More

The service was excellent! The staff is friendly and professional. I can’t imagine going anywhere else for my service needs. The staff is friendly and professional. I can’t imagine going anywhere else for my service needs. More

Very bad customer service, long waiting time, no kindness or good treatment, do not fill the car fluids or the air of the tires or good treatment, do not fill the car fluids or the air of the tires More

Excellent job and with a professionalism attention from Jorge Calas, very satisfied with service received. Jorge Calas, very satisfied with service received. More

Everytime I come here, they are very polite and ready to assist with my auto services. assist with my auto services. More

Buena atención y servicio al cliente. Me ayudaron con un vehículo mientras el mío estaba en reparación Me ayudaron con un vehículo mientras el mío estaba en reparación More

Repeat visit for the turbo on my 2022 Rogue. First visit went mostly well. I waited an hour after check in, and had to ask again to be seen. Seems they forgot I was there, but after that the ser First visit went mostly well. I waited an hour after check in, and had to ask again to be seen. Seems they forgot I was there, but after that the service was good. Most recently took it back in for the turbo again. This time they held the car overnight, but didn't provide a loaner. Hard to believe there's a parking lot across the street filled with dealership cars and they can't provide a loaner for a car under warranty. In any case, I threw away $70 on Uber that they also wouldn't reimburse. The next day they let me take my car home as the part they ordered was delayed (wonder why they wouldn't let me take it home the night before?), but at least that saved me some money. I was told they would contact me when the part came in, but I waited 10 days with no call. So I called them and was informed the part had arrived. After this, there were no issues. TL;DR - No policy in place to guarantee transportation when they hold your brand new car overnight. I had to be proactive in getting service and updates on a few occasions, when it should be them doing so. Otherwise, the service was okay. More