AutoNation Nissan Tempe - Service Center

Fast Efficient service. Pleasant waiting room but no donuts like they used to have there for 7am appts! Coffee was good tho! Pleasant waiting room but no donuts like they used to have there for 7am appts! Coffee was good tho! More

Amazing experience with Leticia. She was very knowledgeable, friendly and she didn’t forget about me. Thank you She was very knowledgeable, friendly and she didn’t forget about me. Thank you More

I returned to the service center because i had a good experience the first time i went to get my oil changed. This time was a completely different experience. Waited over 10 minutes for anyone to even ac experience the first time i went to get my oil changed. This time was a completely different experience. Waited over 10 minutes for anyone to even acknowledge i was in the service driveway. I understand that businesses are understaffed and busy, but all i wanted was to at least be acknowledged by one staff member saying that someone would be with me shortly. I stood outside my car watching staff interact with other customers and then just stand and talk with other employees, felt it was unprofessional. Once someone acknowledged me, there was no apology for the wait or anything. It then took over two hours for my oil change, waited in the waiting area and finally decided to go outside where the service advisor said “oh i have your car ready, just have to finish some paperwork.” I’m not sure how long my car had been ready and if he was going to even tell me it was ready. I felt the customer service was horrible and will not be returning. More

Came into the location for oil change got in and out in a very short time. Service reps very customer service friendly. This my only place I will gi for service's. very short time. Service reps very customer service friendly. This my only place I will gi for service's. More

Jodan my service written was very knowledgeable and explained to me everything that was done on my vehicle. I'm very pleased. explained to me everything that was done on my vehicle. I'm very pleased. More

Typically able to get a service appointment relatively quickly. The staff are friendly. Like many businesses, some staff are new or inexperienced and can tend to make you feel less confident in the servic quickly. The staff are friendly. Like many businesses, some staff are new or inexperienced and can tend to make you feel less confident in the servicing of your vehicle. I did return my car for further servicing (collision lights illuminated). My service rep, Danny, was very thorough and assured me codes related to the warning lights had been updated or were current and responding normally. Additionally, Danny arranged for a loaner car for me so that they could have my car as long as necessary to complete the diagnostics needed. Overall, my experIence was good. More

When I arrived I was greeted immediately and service began shortly thereafter. Work well done began shortly thereafter. Work well done More

Me super bien en mi visita al dealer, fueron muy amables y me explicaron cada detalle que tenía mi vehículo. Tenía mi cita para las dos de la tarde pero me desocupe antes fui y me atendieron de una vez. Vo y me explicaron cada detalle que tenía mi vehículo. Tenía mi cita para las dos de la tarde pero me desocupe antes fui y me atendieron de una vez. Voy a regresar en mi próximo servicio More

Sarah my service advisor was fantastic, she was pleasant and right on with me and didn’t hold me up, she got me in and out thanks Paul and right on with me and didn’t hold me up, she got me in and out thanks Paul More

Was disappointed in the machanics that worked on my car. Left panel hanging under car. Left panel hanging under car. More