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AutoNation Nissan Tempe - Service Center

Tempe, AZ

4.6
375 Reviews

375 Reviews of AutoNation Nissan Tempe - Service Center

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October 04, 2022

This dealer consistently maintains an excellent level of customer service. The service writers are friendly knowledgeable and go above and beyond to keep the vehicle in platinum condition. More

by Stramsbacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Retana Santos
Oct 10, 2022 -

AutoNation Nissan Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 02, 2022

The last two visits have been amazing. My person who helps me she is amazing !! More

by jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah
Oct 08, 2022 -

AutoNation Nissan Tempe responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 30, 2022

Terrible customer service for my experience with this company. I would not recommend this place for anything More

by joreed.az
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
I don’t remember the name of my service rep
Oct 06, 2022 -

AutoNation Nissan Tempe responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 630-2829 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

September 27, 2022

As always, everyone was very friendly and efficient. Although I could go to a dealership closer to my home, I choose AutoNation Nissan Tempe because the staff is amazing. More

by houseape8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn't catch the name, but it was a female with 2-tone hair.
Oct 03, 2022 -

AutoNation Nissan Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 21, 2022

Service department is grossly understaffed. Day started off poorly, needed to wait nearly 30 minutes just to complete check on for drop off. Dropped car off at 8am requesting advisor to reach More

by treyp15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
unkown
Sep 25, 2022 -

AutoNation Nissan Tempe responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

September 21, 2022

Service advisor explained what all was part of required service and they completed all work as outlined. More

by MLR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara
Sep 25, 2022 -

AutoNation Nissan Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 19, 2022

My husband was at the dealership for 3hrs. They didn’t let us know that only one tech guy showed up for work. Until he was there for 3hrs. (Poor dude that was there alone needs a raise) I wish More

by Patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember the name
Sep 23, 2022 -

AutoNation Nissan Tempe responded

Hi Patricia, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (480) 630-2829 to discuss what we can do to help.

September 19, 2022

Great service and friendly staff. Sometimes hard to get through and schedule appointments. Thank you More

by Dora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara
Sep 23, 2022 -

AutoNation Nissan Tempe responded

Hi Dora, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 16, 2022

Love Tempe Nissan! Bought my 22 Rogue here and just had my first experience in service and it was great! More

by andersonsandy4866
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio
Sep 21, 2022 -

AutoNation Nissan Tempe responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 16, 2022

Great customer service always willing to take the time to explain all the questions I have regarding my vehicle. They make it very easy to get my needs taken care of More

by clriggs1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilo
Sep 20, 2022 -

AutoNation Nissan Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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