AutoNation Nissan Tempe - Service Center

Jack was super helpful and friendly right off the bat! Cut to the chase, got us a great deal. No gimmick, no games and very direct in a positive way. Would highly recommend! :) Cut to the chase, got us a great deal. No gimmick, no games and very direct in a positive way. Would highly recommend! :) More

You get basic service. I have had better at other service centers. Sat in my car for about 7 minutes before being acknowledged for my appointment. I had thought I was getti I have had better at other service centers. Sat in my car for about 7 minutes before being acknowledged for my appointment. I had thought I was getting a certain services based on the description of the 55,000 service - severe online appointment but the documents were only for an oil change. Just in comparison with similar service centers I had gotten a detailed breakdown of what was needed for next service the cost etc but not here. More

Oil change and tire rotation on time as estimated at the delivery of my automobile. delivery of my automobile. More

You changed my oil on Thursday, I returned with an oil leak on Tuesday, now it is Thursday, you won’t answer the phone and my truck is still leaking oil. xxx? leak on Tuesday, now it is Thursday, you won’t answer the phone and my truck is still leaking oil. xxx? More

The service department was amazing they help me with all my cars needs, and they even help me pick up my car. my cars needs, and they even help me pick up my car. More

Sara (Advisor) was excellent, honest and courteous! Sara answered all questions and provided ultimate customer service. Sara answered all questions and provided ultimate customer service. More

My battery was warrantied and replaced and the service was great and fast. Would recommend for future services. was great and fast. Would recommend for future services. More

I brought my vehical in for a schedule service appointment to change my oil and rotate my tires. This service should not have taken more than 30 minutes. 2 hours later (after waiting in the lobb appointment to change my oil and rotate my tires. This service should not have taken more than 30 minutes. 2 hours later (after waiting in the lobby) I went out and saw my vehical parked, it had been completed for an extended time yet no one called to let me know that it was done. This is not the first time this has happened with this dealership either. I am only going to give them one more chance then I am going to stop going there for service as there have been to many issues following each service. More

Five star for Daniel Bedolla thank you and I appreciate your service to make sure my car is all good to go! This place is always have a great customer service… your service to make sure my car is all good to go! This place is always have a great customer service… More

My service advisor was fantastic at first and then fell off the radar. The phone was never answered and calls were never returned. My husband and I had to drive to the dealership to get information on my c off the radar. The phone was never answered and calls were never returned. My husband and I had to drive to the dealership to get information on my car and it had to be there for another 4 days. The service advisor clearly had too big of a case load and could not keep up. Then the advisor did not put the work through the extended warranty or send us the receipt for the work we paid for. This was the first time dealing with a Nissan dealership that I was completely disappointed. There should have been more help and support from management as they clearly could not keep up with all the cars. More