AutoNation Nissan Tempe - Service Center
Tempe, AZ
375 Reviews of AutoNation Nissan Tempe - Service Center
Excellent customer service! ! Carlos Terrazas was my service advisor and he went above and beyond to make my visit quick and thorough. He even coordinated a replacement steering ! Carlos Terrazas was my service advisor and he went above and beyond to make my visit quick and thorough. He even coordinated a replacement steering wheel that they had in stock due to some faulty buttons. The install crew completed the swap in less than 40 mins. Great crew all around. More
Sara Vance is an efficient, friendly, knowledgeable service professional with good communication skills. I've been consistently pleased with the service. service professional with good communication skills. I've been consistently pleased with the service. More
I had to have my car towed and that is very stressful. Rustin assured me he would let me know when my car was delivered. He did immediately and kept me informed every step in the service. I asked him t Rustin assured me he would let me know when my car was delivered. He did immediately and kept me informed every step in the service. I asked him to rotate the tires since it was already there and he did it! Great Job Rustin More
My service Manager is Sara Vance, as a single woman I really appreciate having another woman to deal with who doesn’t talk down to me and explains everything that needs to be done, especially what needs really appreciate having another woman to deal with who doesn’t talk down to me and explains everything that needs to be done, especially what needs to be done now and what can be put off later. I have a lot of people who tell me I should not be going to the dealer now that my car is out of its factory warranty, that they are too expensive, but I trust this dealership and will continue bringing my car to them for service. More
Had to bring the truck in because the seal around the front light was coming out. They told me it was a factory seal and they normally fall out or come out before being sold. front light was coming out. They told me it was a factory seal and they normally fall out or come out before being sold. More
Although our car was kept for 8 days (much to my chagrin) due to a delayed part order, Rustin Owens kept us appraised of the status of the part delivery and when the car would be ready. Aside and apart from due to a delayed part order, Rustin Owens kept us appraised of the status of the part delivery and when the car would be ready. Aside and apart from the work being performed on our Nissan Murano, the mechanic strongly recommended to Rustin that we replace an air intake boot however, I declined due to price of the part and our sense of urgency in getting our car back. When I went to pick up the car, I was pleasantly surprised to learn that Rustin had taken the initiative, expensed the intake boot and had it installed as a courtesy and, I suspect, as a way of appeasing us due to the length of time our car was in the shop. This was above and beyond what I would have ever expected from a service advisor from any dealership! This kind act has earned our repeat business. More