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AutoNation Nissan Tempe - Service Center

Tempe, AZ

4.6
382 Reviews

382 Reviews of AutoNation Nissan Tempe - Service Center

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July 13, 2022

I've been taking my cars to this dealership for years. The last few years the service department has been terrible. I has my appointment scheduled 7-12-22 at 12:30 and took them almost 2 hours abd 45 min More

by Echavezc21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel
Jul 16, 2022 -

AutoNation Nissan Tempe responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Nissan Tempe take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (480) 630-2829 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

July 11, 2022

The following day after I got my oil change , I had an oil leak all over my garage, a careless mistake now I have a bug mess in my garage and have to come back to get it rectified More

by kenya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ivan Santos
Jul 14, 2022 -

AutoNation Nissan Tempe responded

Hi Kenya, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2829 to discuss what we can do to help.

July 10, 2022

Service provided was less than satisfactory. Not committed to care of vehicle the work shows. Customer loyalty is not a factor. More

by Sad51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard- Sup/ Chris- Service
Jul 11, 2022 -

AutoNation Nissan Tempe responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 630-2829 -- we hope to hear from you soon.

July 07, 2022

I took my vehicle in for an oil change with only 5000 miles on my car and was told I needed an 2 air filters for $125.00 and when I picked my vehicle up and asked why I needed a filter I was told it’s us More

by Joshbrie3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ivan
Jul 10, 2022 -

AutoNation Nissan Tempe responded

Hi, we are deeply disappointed by your experience at AutoNation Nissan Tempe. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2829 to discuss what we can do to help.

July 07, 2022

Top notch service! They were friendly, knowledgeable and quick to respond and complete my service. I would have given them 5 stars but they didn't reset the maintena More

by Sgray5722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Jul 09, 2022 -

AutoNation Nissan Tempe responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

July 06, 2022

Ivan was friendly, professional, and very helpful. He explained things well, and he offered me a car wash. While I was waiting for my vehicle to be done, Ivan suggested I speak with someone in finance More

by houseape8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan and Terry
Jul 08, 2022 -

AutoNation Nissan Tempe responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 05, 2022

you went the extra mile to clean our vehicle inside and out and replaced the battery on our fob a no charge More

by erniepaskell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ivan
Jul 06, 2022 -

AutoNation Nissan Tempe responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 04, 2022

Fast and friendly service. Looked into all the concerns raised by us. Completed the work on time. More

by Joel Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Jul 04, 2022 -

AutoNation Nissan Tempe responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 01, 2022

Fast and friendly service. Service department was great. I had no issues during or after service. More

by baroncode1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
June 30, 2022

Even with no appointment Rafael took care of my and service my car really happy with the service More

by villasaez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael
Jul 01, 2022 -

AutoNation Nissan Tempe responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

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