AutoNation Nissan Tempe - Service Center
Tempe, AZ
382 Reviews of AutoNation Nissan Tempe - Service Center
AutoNation Nissan Tempe service department was straightforward and very professional. After years of dealing with another valley Nissan dealership and constantly trying to upsell me on service or straightforward and very professional. After years of dealing with another valley Nissan dealership and constantly trying to upsell me on service or buy a new car I decided it was time to have my Titan serviced at another dealership. I had bought from this one a long time ago and decided to make an appointment for a simple oil change. I drove up and was greater by the service rep. He was straight forward with me and did not try to sell me anything else. The time it took to get the oil done and back to me was reasonable, about an hour. Was grateful that they also had two waiting areas. Did not want to wait in the sales department and when I heard they had the second in the parts department I was overjoyed. Was able to do some work in there without being bothered by sales reps and it was quiet and clean. Will definitely be taking my other cars here as well. More
Service Advisor Rafael Muniz-Sosa set up my service appointment. He was very friendly, knowledgeable, and gave me a spot estimate of the total time and cost of the work that needed to be done. appointment. He was very friendly, knowledgeable, and gave me a spot estimate of the total time and cost of the work that needed to be done. More
I had a horrible experience when I took my car in for an oil change and tire rotation. When I got there, I told my service advisor one of my tires was low, and he immediately said they will fill it up when oil change and tire rotation. When I got there, I told my service advisor one of my tires was low, and he immediately said they will fill it up when they do the inspection and tire rotation. When it was finished, I noticed the tire was still low, and that tire was in the same location! The advisor took it back, they put air in it, and tried to give it back again without rotating! No manager on premises to speak with. Very disappointed in the service. Not really sure the oil change was even done. More
Service reps are great, have outstanding customer service. Took my vehicle in for oil change and tire rotation and inspection. They offered me a car wash as well. When the service rep came to notify service. Took my vehicle in for oil change and tire rotation and inspection. They offered me a car wash as well. When the service rep came to notify me that vehicle was done, my car was not washed, so they took it to the wash after I told them. Now it was washed but im guessing its the mechanic job to reset oil life on vehicle and or put a sticker for next service date???? Non of that got done. My thing is I was wondering if they even changed my oil???? I had to check since they didn't reset oil life on dash nor a sticker on windshield. But yes oil service was done. More