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AutoNation Subaru Arapahoe - Service Center
Centennial, CO
665 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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665 Reviews of AutoNation Subaru Arapahoe - Service Center
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June 30, 2022
I received 3 written recall notices regarding my 2020 Ascent. My Ascent was exhibiting the recall issues of the transmission slipping. I took the car to the dealership only to be told they didn't have a Ascent. My Ascent was exhibiting the recall issues of the transmission slipping. I took the car to the dealership only to be told they didn't have a fix for the recall but my car was not safe to drive. They kept my car for over 3 weeks before they finally replaced the transmission. They kept blaming Corporate for not providing approvals to repair. What was worse is that I received no updates on my car and couldn't not get through on their phone lines. I tried 3 times the "leave your number to receive a callback offer" but I am still waiting 5 weeks later for a call back. I tried calling Corporate but they just referred me back to the dealership. I have serious reservations about purchasing another Subaru. More
by dthumann
Employees Worked With
Chris
June 29, 2022
This location is fantastic! The staff really went the extra mile to save me time and money, always needed and appreciated. I was very pleased. Knowledgeable and efficient. The staff really went the extra mile to save me time and money, always needed and appreciated. I was very pleased. Knowledgeable and efficient. More
by Madeared
Employees Worked With
Not
June 29, 2022
Not was great. I appreciate his ongoing communication with updates and recommendations. Even though there was a need to replace two filters, the additional work did I appreciate his ongoing communication with updates and recommendations. Even though there was a need to replace two filters, the additional work did not take a lot of time. Moreover, I was informed as to the exact cost (parts and labor) prior to the additional work. More
by Janelle
Employees Worked With
Not
June 29, 2022
Getting an oil change can be done almost anywhere but getting a full inspection and air and fluid top-offs not so much. I also needed an air conditioning re-charge which was a reasonable deal with a deal getting a full inspection and air and fluid top-offs not so much. I also needed an air conditioning re-charge which was a reasonable deal with a dealer coupon. More
by Gramps
Employees Worked With
Kanin Not Prasertsin
June 28, 2022
They are very professional! They helped reinstate my cell phone access too. I don’t like having minimum words required. They helped reinstate my cell phone access too. I don’t like having minimum words required. More
by dlgfarmskay
Employees Worked With
I don’t remember her name.
June 28, 2022
Easy to schedule appointment and service was fantastic! My service provider was very thorough and communicated to me often. And, the work was completed on time. My service provider was very thorough and communicated to me often. And, the work was completed on time. More
by Julie M
Employees Worked With
Jessica
