AutoNation Subaru Arapahoe - Service Center
Centennial, CO
665 Reviews of AutoNation Subaru Arapahoe - Service Center
I've had good experiences here in the past but I really wasn't happy with my recent service. I took my car in to have work done on the wheel, brakes, and computer. They replaced a tire and got the computer wasn't happy with my recent service. I took my car in to have work done on the wheel, brakes, and computer. They replaced a tire and got the computer working, however, they didn't replace the wheel until after I called back confirming it was alright, which caused me to need to wait an extra day to get it replaced. I understand that they want approvals before making a repair, but that was the reason I brought it in, it would have been nice if they just proceeded with that. But what really bothered me was that they didn't service the brakes. I told them when dropping it off to perform any needed service to the brakes. I drive 120 miles a day so brakes are a real concern. When I came to pick up, however, they told me the brakes were low and needed to be replaced soon and didn't even address the noise they're making. So after 5 days waiting and spending $1200 on a rental car, I still don't have a vehicle that's road-ready. The service people are all nice here and accommodated a late pick-up for me which was great, but I really wish they would've done better in the actual repairs/servicing. More
Kanin Prasertsin was the most helpfull I have had at a dealership in A long time , great to work with and most knowledgeable,great personality. dealership in A long time , great to work with and most knowledgeable,great personality. More
As usual, my experience at Automation Subaru was great. I like their new systems that kept me up to date on my car's 60k checkup. Austin was terrific. I like their new systems that kept me up to date on my car's 60k checkup. Austin was terrific. More
First visit to this service dept, and I am happy with service. work finished on time, and the use of a loaner vehicle over the weekend was a life saver. Thanks to Stephanie and the check in team. Very ef service. work finished on time, and the use of a loaner vehicle over the weekend was a life saver. Thanks to Stephanie and the check in team. Very efficient, enough people to check in 5 or 6 cars at the same time. More