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AutoNation Subaru Arapahoe - Service Center

Centennial, CO

4.3
665 Reviews

665 Reviews of AutoNation Subaru Arapahoe - Service Center

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November 17, 2021

We have always received good service at this dealership. This visit was for an upgrade to the Starlink system. I expected this to take up to 3 hours. Our was more like 4 1/2 hours with very few updates More

by howard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Schiebout
Nov 21, 2021 -

AutoNation Subaru Arapahoe responded

Hello Howard, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 16, 2021

Jessica was great at explaining all the work that was to be done and options available for my service. More

by yankcaran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
Nov 20, 2021 -

AutoNation Subaru Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 16, 2021

Courteous on phone and in person, comfortable waiting area, work completed in time projected, attentive to requests, explained service when completed.. More

by CG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall service contact name - 5 stars, Sydney Thorp
Nov 19, 2021 -

AutoNation Subaru Arapahoe responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2021

It was a bit of a chore to have a manufacturer correction performed. Three contacts attempted. Two hangups on my call and no return call until my third try. This is the dealer I bought the car from and p More

by ramasell7
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Waleed, Sydney Thorp
Nov 19, 2021 -

AutoNation Subaru Arapahoe responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 578-6119. We hope to hear from you.

November 15, 2021

The service technician was not rushed and answered my questions. He kept me informed of what was happening and what I need to do in the future. More

by myforesons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Nov 20, 2021 -

AutoNation Subaru Arapahoe responded

Hi, it is great to read such wonderful comments about your experience with us! Feel free to stop by if you ever need any more help.

November 15, 2021

As a six year customer of AutoNation Subaru, they continue to exceed my expectations. Jessica Swenson, Service Manager was once again outstanding! I rely on Jessica exclusively to keep my, and my da More

by markwilcop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Swenson
Nov 19, 2021 -

AutoNation Subaru Arapahoe responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 14, 2021

Called to schedule an appointment for a recall notice and customer service was very helpful and courteous. Also helped me in getting a rental car as repair was expected to take a full day. More

by momroper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Denny
Nov 17, 2021 -

AutoNation Subaru Arapahoe responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

November 12, 2021

It was really simple, I made a reservation, showed up on time. Dropped off my car and work I wanted. Returned home and waited for a call to to pick it up. They called with one question about what I want rd More

by Penanddave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Nov 16, 2021 -

AutoNation Subaru Arapahoe responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 11, 2021

Sorry to say that but my experience was awful. I had a scheduled appointment for regular oil change and tire rotation. And guess what... right - tires weren't rotated, the air pressure wasn't checked and More

by vbif1968
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't have the names
Nov 14, 2021 -

AutoNation Subaru Arapahoe responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to discuss this with you. Please reach out to us at (303) 578-6119 at your earliest convenience to discuss how we can turn your experience into a positive one.

November 11, 2021

Best dealership I have ever worked with. Chris Turner is absolutely amazing. Thanks Chris Turner More

by penh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Turner
Nov 14, 2021 -

AutoNation Subaru Arapahoe responded

Hi, we are happy to pass along your comments to Chris here at AutoNation Subaru Arapahoe! Don't hesitate to call us if you ever need anything. Be safe on the road!

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